Cover Story


Point-of-Sale Systems: The Impact on Customer Loyalty

Rewards programs are a great way to build a loyal base of customers. Find out how you can implement a sophisticated customer loyalty program that rewards your pharmacy's customers and builds loyalty, simply by using tools that are already available in many point-of-sale systems.MORE >

2014 Retail Buyers Guide

The source for technology to add to your pharmacy. The 2014 Retail Buyers Guide includes profiles on the latest pharmacy management systems, workflow-specific systems, point-of-sale systems, dispensing automation, systems for LTC, and more. Plus, quick reference tables showing markets served, interfaces offered, and products and services offered. MORE >

2013 Hospital Buyer's Guide

Check out our online listings for hospital pharmacists and IT directors that showcase the products and services from that will increase efficiency and safety in the health-system pharmacy. Learn what 17 companies  offer in workflow, robotics and automation, data conversion, IVR, POS, and more. MORE >

Features

A Look at the Future: The Pharmacy Home Project

The Pharmacy Home Project, created by Community Care of North Carolina is being put into play to support the pharmacist’s transition to providing enhanced care at the community pharmacy.

Publisher's Window

The Value of Technology
In 2009 the American Society for Automation in Pharmacy (ASAP) published an analysis of the investment pharmacies make in technology and the impact this has on the patient.

Departments

George's Corner | Historical Reflections

Every now and then it is a good idea to stop and think about where we were and where we are.

EXCLUSIVE WEB CONTENT & INDUSTRY WATCH

Webinar | Increasing Customer Retention in your Pharmacy
How do you keep your customers loyal and increase customer retention? Mike Gross from Retail Management Solutions presents ideas on tools you'll need to implement a strong loyalty program that keeps customers coming back, and with greater frequency than they do today.

Exclusive Web Content | voiceTech at 20

After 20 years of installing IVR system in pharmacies, voiceTech company co-founder and President Tim Garofalo explains how the company grew out of a phone conversation with his mother. From its beginnings handling inbound calls with an IVR system and five employees, the Sarasota, Fla., now has over 30 employees, and pharmacy clients in the United States and Canada.

Featured Pharmacist | Scott Graham, R.Ph.

Director of Pharmacy Operations at Lovelace Health Systems


 




Health Market Science