Cover Story


Point-of-Sale Systems: The Impact on Customer Loyalty

Rewards programs are a great way to build a loyal base of customers. Find out how you can implement a sophisticated customer loyalty program that rewards your pharmacy's customers and builds loyalty, simply by using tools that are already available in many point-of-sale systems.MORE >

2014 Retail Buyers Guide

The source for technology to add to your pharmacy. The 2014 Retail Buyers Guide includes profiles on the latest pharmacy management systems, workflow-specific systems, point-of-sale systems, dispensing automation, systems for LTC, and more. Plus, quick reference tables showing markets served, interfaces offered, and products and services offered. MORE >

2013 Hospital Buyer's Guide

Check out our online listings for hospital pharmacists and IT directors that showcase the products and services from that will increase efficiency and safety in the health-system pharmacy. Learn what 17 companies  offer in workflow, robotics and automation, data conversion, IVR, POS, and more. MORE >

Features

A Look at the Future: The Pharmacy Home Project

The Pharmacy Home Project, created by Community Care of North Carolina is being put into play to support the pharmacist’s transition to providing enhanced care at the community pharmacy.

Publisher's Window

The Value of Technology
In 2009 the American Society for Automation in Pharmacy (ASAP) published an analysis of the investment pharmacies make in technology and the impact this has on the patient.

Departments

George's Corner | Historical Reflections

Every now and then it is a good idea to stop and think about where we were and where we are.

EXCLUSIVE WEB CONTENT & INDUSTRY WATCH

Exclusive Web Content | Real-Time Insights: Putting Business Intelligence to Work
In this interview with SoftWriters' Tim Tannert, find out about the insights pharmacies can gain into their operations by moving beyond simple reporting and into the real-time analysis a true business intelligence platform offers.

Webinar | Mobile POS: Beat the Chains, Improve Customer Interactions
Mike Gross, VP of Sales and Marketing at Retail Management Solutions, discusses how their latest technology, EvolutionPOS, can make the difference between being just a 20th-century apothecary, and a modern, community-minded 21st-century healthcare service provider.

Featured Pharmacist | Jeffrey Fenerty, R.Ph.

Jeffrey Fenerty, R.Ph., assistant director of pharmacy at Cabell Huntington Hospital, an outpatient pharmacy in Huntington, W.Va., explains the challenges the Kirby Lester KL20 counting and verification system addressed when it was installed two years ago.


 




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