Cover Story


The Chain Report

Get a look into the dynamic world of chain pharmacy as we check on the state of technology, from pharmacy systems to POS, IVR, and automation; find out where the chains are with specialty pharmacy; hear what they are doing to connect with patients via messaging and apps to achieve clinical goals; and more. MORE >

2014 Retail Buyers Guide

The source for technology to add to your pharmacy. The 2014 Retail Buyers Guide includes profiles on the latest pharmacy management systems, workflow-specific systems, point-of-sale systems, dispensing automation, systems for LTC, and more. Plus, quick reference tables showing markets served, interfaces offered, and products and services offered. MORE >

2013 Hospital Buyer's Guide

Check out our online listings for hospital pharmacists and IT directors that showcase the products and services from that will increase efficiency and safety in the health-system pharmacy. Learn what 17 companies  offer in workflow, robotics and automation, data conversion, IVR, POS, and more. MORE >

Features

Feature | The Front Door Makes a Poor Drive-Thru: Crisis Recovery with Handheld POS

Pharmacist Brad Stultz found himself facing an unusual disaster when a customer accidentally drove into the front of one of his stores. But recovery was swift thanks to mobile POS.

Publisher's Window

ASAP Delivers
The American Society for Automation in Pharmacy (ASAP) recently held its midyear conference, offering a wide range of relevant pharmacy topics. The conference was well attended and well received.

Departments

Technology Corner | What Patients Expect

We recently read a report from Accenture that really got us thinking about what patients expect from their pharmacists and pharmacies. The report is titled “Great Expectations: Why Pharma Companies Can’t Ignore Patient Services.”

EXCLUSIVE WEB CONTENT & INDUSTRY WATCH

Webinar | Increasing Customer Retention in your Pharmacy
How do you keep your customers loyal and increase customer retention? Mike Gross from Retail Management Solutions presents ideas on tools you'll need to implement a strong loyalty program that keeps customers coming back, and with greater frequency than they do today.

Webinar | Mobile POS: Beat the Chains, Improve Customer Interactions
Mike Gross, VP of Sales and Marketing at Retail Management Solutions, discusses how their latest technology, EvolutionPOS, can make the difference between being just a 20th-century apothecary, and a modern, community-minded 21st-century healthcare service provider.

Featured Pharmacist | Jeffrey Fenerty, R.Ph.

Jeffrey Fenerty, R.Ph., assistant director of pharmacy at Cabell Huntington Hospital, an outpatient pharmacy in Huntington, W.Va., explains the challenges the Kirby Lester KL20 counting and verification system addressed when it was installed two years ago.


 




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