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The Chain Report

Get a look into the dynamic world of chain pharmacy as we check on the state of technology, from pharmacy systems to POS, IVR, and automation; find out where the chains are with specialty pharmacy; hear what they are doing to connect with patients via messaging and apps to achieve clinical goals; and more. MORE >

2014 Retail Buyers Guide

The source for technology to add to your pharmacy. The 2014 Retail Buyers Guide includes profiles on the latest pharmacy management systems, workflow-specific systems, point-of-sale systems, dispensing automation, systems for LTC, and more. Plus, quick reference tables showing markets served, interfaces offered, and products and services offered. MORE >

2013 Hospital Buyer's Guide

Check out our online listings for hospital pharmacists and IT directors that showcase the products and services from that will increase efficiency and safety in the health-system pharmacy. Learn what 17 companies  offer in workflow, robotics and automation, data conversion, IVR, POS, and more. MORE >

Features

Specialty Therapy Management: A Pharmacy’s Strategic Vision

An early commitment to clinical care has become the foundation for a progressive approach to pharmacy services through specialty pharmacy for Burmans Medical Supplies.

Publisher's Window

ASAP Delivers
The American Society for Automation in Pharmacy (ASAP) recently held its midyear conference, offering a wide range of relevant pharmacy topics. The conference was well attended and well received.

Departments

View Points | Refresher on HIPAA and HITECH

Many aspects of pharmacy practice have been shaped by HIPAA and HITECH requirements… Two areas that have recently emerged as potential threats to privacy and security are pharmacy apps and pharmacist-patient interactions outside of the pharmacy counter.

EXCLUSIVE WEB CONTENT & INDUSTRY WATCH

Webinar | Increasing Customer Retention in your Pharmacy
How do you keep your customers loyal and increase customer retention? Mike Gross from Retail Management Solutions presents ideas on tools you'll need to implement a strong loyalty program that keeps customers coming back, and with greater frequency than they do today.

Exclusive Web Content | voiceTech at 20

After 20 years of installing IVR system in pharmacies, voiceTech company co-founder and President Tim Garofalo explains how the company grew out of a phone conversation with his mother. From its beginnings handling inbound calls with an IVR system and five employees, the Sarasota, Fla., now has over 30 employees, and pharmacy clients in the United States and Canada.

Featured Pharmacist | Jeffrey Fenerty, R.Ph.

Jeffrey Fenerty, R.Ph., assistant director of pharmacy at Cabell Huntington Hospital, an outpatient pharmacy in Huntington, W.Va., explains the challenges the Kirby Lester KL20 counting and verification system addressed when it was installed two years ago.


 




Health Market Science

McKesson Pharmaserv