Industry News

ComputerTalk's Latest News On Pharmacy Technology And Management

J M Smith Creates Long-term Care Solutions Group 

Jan 2018

J M Smith has announced a customer-driven strategic realignment in which its Integra LTC Solutions President Kevin Welch will assume leadership of all long-term care technology solutions, including PrimeCare.

“Long-term care customers have been asking for focus on their needs,” says Welch, who is also CTO of J M Smith. “More than two-thirds of the long-term care market has chosen to work with us on one or more systems now being serviced by Integra. We value their trust and are dedicating resources to ensure their success. PrimeCare staff and Integra staff will now be exclusively dedicated to long-term care customers,” says Welch. “This strategic alliance of two iconic brands will increase our agility to provide both the service and solutions that the market needs.

The transition is in process, with many of the details still to be finalized with input from customers and staff at Integra and QS/1. This unique approach of a customer-developed organization ensures that customers will have a partner committed to their unique needs, staffed with subject
matter experts.

“We are listening to our customers,” says Saul Factor, R.Ph., QS/1 president. “Long-term care pharmacy has different needs from community pharmacy. We’ve taken market feedback to heart — we need to focus on the best solutions for our customers. By transitioning all of our long-term care technology service under one business unit, we strengthen our commitment to and focus on our other markets.”

Trackback Link

Post has no trackbacks.

Recent Posts


Inventory management Advocacy ScriptPro Inventory automation TCGRx Immunization Reporting Delivery Optimization HIT SynMed EMV Fred's Inc. McKesson Drug Company Updox Pharmacist of the Year Inventory Purchasing Mergers PrescribeWellness SinfoniaRx Patient record Prescription Drug Monitoring West Communications Trade Shows Tri-Regulator Collaborative Long-term Care vTLD Pharmacy in Politics RxWiki Arete NCPA Qualanex CIIs Mobile Computing Cart Clinical Care Med Sync NACDS TSE Reverse Logistics Provider Status Star MTM, LLC Preceptor Development Marketing AmerisourceBergen ePA Bartell Innovation Patient Care Cardinal RBC Don Dietz McKesson Specialty Health Pharmacy of the Year e-Prior Auth Script Management Partners Pouch Packaging DIR New Hires ONC People News PHSI Payer Contracting Returns Management Final Rule SoftWriters Multidose cards PioneerRx Social Media Clinical Support Services Plan Ahead Calendar Podcasts Outcomes-based care Analytics Omnicell Blister Cards PDMP PharmSaver Cardinal Health Pharmacy ownership HIE 340B Certification Outcomes mobile apps Compliance packaging Professional Achievement ASHP Midyear 2017 Pharmacist eCare Ateb board-certified geriatric pharmacist Health Mart NIEM CE Pharmacy retail eMAR Point of Sale Rx30 Medication Carts Prescription Drug Safety Award Supplylogix NACDS Surescripts Clinic pharmacy HHS CareClinic Nebraska CoverMyMeds FDS, Inc. Will-Call Automation 21st Century CURES Act Kinney Drugs PMP Medicine Shoppe Workshop Revenue Top-Level Domains Business management Continuing Education e-Prescribing IPC Pharmacy School Opioid research Patient Education McKesson RxO Robotics Pharmacy Quality CareKinesis Patient messaging Capsa Kaiser Permanente ASAP NCPIE PerceptiMed Topco Associates Tim Kosty Patient Engagement GPO PipelineRx McKesson High Volume Solutions Creative Pharmacist Automation Federal Health Architecture (FHA) Secure Patient Information Exchange J M Smith Prior authorization McKesson Specialty Customer Conference HIT Standards NARxCHECK Tabula Rasa HealthCare scripClip PrimeCare Town hall AmerisourceBergen ThoughtSpot 2017 APhA IIS Operations Excellence PDMP TTAC Pharmacy Awards Conferences NCSBN Health-System Pharmacy RxMedic Independent Pharmacy EHR Clinical services billing Delivery Management Macro Helix HIMSS NABP Catalyst Healthcare HRSA FSMB Good Neighbor Pharmacy Pack4U Datarithm PDMP Interconnect Pharmacogenetics Pace Alliance TeleManager Technologies Telepharmacy HITRUST Federal Register Unit-dose dispensing Medicine-On-Time MTM McKesson Pharmacy Systems e-Commerce Adherence National chains Document management Enhanced Medication Services (EMS) McKesson ideaShare 2017 Buying Groups Med Management Workflow IVR Secure Messaging QS/1 Retail Management Solutions Chain Pharmacy Integra


GSL Intellicab