551 N. Cattlemen Road, Suite 300

Sarasota, Florida 34232


Email: sales@voicetechinc.com

Phone: 800-325-2017

Website: www.voicetechinc.com

Summary of Products and Services Offered:

Services and solutions for inbound and outbound patient adherence and medication communication with integration to 70-plus pharmacy technology systems.

Primary Markets Served:

Independent and Small Chain Pharmacies,Regional Chain Pharmacies,National Chain-Supermarket-Mass Merchandiser Pharmacies,Mail Order Pharmacies,Hospital Outpatient Pharmacy,Assisted Living Pharmacies,Closed Door and Combo Long-Term Care Pharmacies

Other Markets Served:

Hospice, university medical center, government health, VA, DME, specialty, clinic, correctional facility, and compounding pharmacies.

Number of systems installed: 


Newest Products and Services:

Inbound and outbound health, wellness, and adherence communications focusing on patient adherence and pharmacy profitability from increased prescription volume and decreased return-to-stock transactions.

Web-Based Offerings:

Inbound and outbound Web-based user interfaces; Web-based prescription refill, history, voicemail, and reporting; chain-centric management; mobile app; and APIs for communication and patient interaction services.

Platforms Supported: 

Windows,Linux,Software-as-a-Service,SQL,XML,Mac OS/iOS

Pharmacy Software Readiness:

Ready to support ICD-10:

Audited and approved for e-prescribing of controlled substances: 

Products and Services Offered: 

IVR,Barcode Scanning,Off-Site Backup And Recovery

Interfaces with: 

Pharmacy Management System,Workflow System,Central Host And Centralized Management,Front Store Point-of-Sale,Portable-Mobile POS Terminal,E-Signature Capture,Patient Web Portal,Mobile Smart Device Apps,Robotic Dispensing,Central Fill(dispensing automation),Central Processing (data entry and management),Telepharmacy,Compounding Software,Long-term Care Software,Specialty Pharmacy,Drug Visuals

Software Updates and Product Enhancements Frequency

As Needed

Functionality Specifics:

Supports Adherence Programs via: Automation of Outbound Patient Calls,Patient Text Messaging,Patient Emails,Access to educational materials,Dashboard adherence Metrics,Synchronized Refills

Point-of-Sale System Offers: 

Other POS Features: 

Barcode Scanning: Will-Call Bin Management

Other Barcode Scanning Specifics: Prescription information and status.

IVR: Outbound Messaging,Opt-In Programs,On-hold Messaging

Other IVR specifics: Central fill, auto-fill, centralized/multisite, lock-and-leave, multilanguage, versatile automated attendant, secure patient validation, customizable prescription delivery options, voice mail tagged to prescription order.

Mobile Device Apps: Refill Requests,Location Details

Other mobile device app specifics: Push notifications in development/available soon.

Automated Counting/Robotic Dispensing: 

Cell count range:
Cell capacity range (in CCs): 
Footprint of smallest robotic automation (square feet):
Offers compliance packaging features: 

Costs of Integration and E-Prescribing

Integration to Other Vendors' Systems or Services: No
Integration to Company's Own Systems or Services: No
Cost for Activating E-Prescribing Functionality: 

Trade Shows: 

American Pharmacists Association (APhA) Annual Meeting,American Society of Consultant Pharmacists (ASCP) Annual,AmerisourceBergen ThoughtSpot,Cardinal Retail Business Conference,McKesson ideaShare,National Association of Chain Drug Stores (NACDS) Regional Chain Conference,National Community Pharmacists Association (NCPA) Annual Convention

Users Conference:

View The 2014 Profile