Chains continue to pick and choose the technology that will work best in their stores, based on volume. There is certain technology that is becoming the standard of practice. This year’s survey gives you a look at the technology that is in widespread use and the technology that is gaining ground. You will hear what the chains have to say about electronic prescriptions, Part D MTM programs, NPI implementation, medication guides, and more. Read the story.

Features

Hartig Drug: Centralized Control Is Key to Success
by Will Lockwood
Hartig Drug, in Dubuque, Iowa, is a regional chain that implemented a game-changing strategy when it moved from decentralized to centralized systems for more consistency in store operations and in spotting problems before they erode margins. This strategy applies to both the pharmacy system and the point-of-sale system. It is a story to tell.

Rebuilding After Katrina
by Maggie Lockwood
One of Carr Drugs' pharmacies in New Orleans not only took a direct hit from Katrina, it was also looted and burned in the aftermath. One might think that the owners would throw in the towel. But they decided to stay in the neighborhood and rebuild. They also found that their preplanning for disaster paid off.

Departments

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A Meeting Worth Attending

Industry Watch
George's Corner
Pink, Gore, the Future
Technology Corner
A RHIO by Any Other Name Is Still an HIE
Catalyst Corner
Health IT in the Spotlight
Viewpoints
The Importance of COB in Software Design
Conference Circuit
ASAP Midyear Industry & Technology Issues Conference
McKesson Pharmacy Strategies Conference
PeopleTalk
Web Sites to Visit
Index of Advertisers