Ateb, a leader in interactive voice response (IVR) systems for pharmacies, has been selected by Medicine Shoppe International (MSI) as a preferred IVR vendor for Medicine Shoppe and Medicap Pharmacy franchises.

"We selected Ateb because they understand the importance of customer service and the need to adapt technology in a way that allows us to differentiate our service from those of our competitors," says Keith Riecke, director of pharmacy systems for MSI. Speaking for Ateb on the preferred vendor status, Debbie Sheppard, VP of sales and marketing, noted, "Their commitment to customer service and satisfaction aligns with Ateb's objective

of providing technology that can improve customer service and

loyalty."