Parata has announced that it will be using technology from Axeda Corporation to monitor up to 300 parameters on the Parata Max and 100 parameters on the Parata Mini in real time. “The information will drive continuous improvement in manufacturing and engineering, and ultimately evolve the company’s service model from a reactive to a proactive one,” says Andy Snow, Parata’s VP of product services.

Components to be monitored initially include compressor temperature, motor current, robot position, machine startup and shutdown frequency, cycle times, counting rates, and counting history by drug and cell.

Axeda’s ServiceLink platform allows service personnel to securely connect to automation devices without compromising a pharmacy’s IT policies or violating regulations such as HIPAA. According to Tom Rhoads, executive VP of customer service and market strategies for Parata, Axeda has pioneered remote service technology in airport security, ATMs, and medical devices. “Parata’s next-generation solutions make pharmacy automation easier than ever for pharmacies to learn, use, and maintain,” he says.