Integra held its third annual DocuTrack user seminar in Dallas, Texas; the seminar drew over 130 attendees from 63 pharmacies, including owners, pharmacy management and supervisory staff, data entry personnel, and IT and billing officers, as well as representatives from eight exhibiting vendors.

"We were overwhelmed with the growth in this year's attendance," says Integra marketing manager Kirsten Koci. "The seminar not only provides invaluable training and instruction for our customers, but it's also time for so many of our pharmacies and vendor partners to interact directly and positively with our staff."

Best practices were emphasized showing users how to assess their current use of the product and improve their overall ROI. Areas covered included state and federal regulations, pharmacy information system interface features, department process reviews, basic hardware, optimized workflow, and training.

During a reports session, instructors focused on how reports can solve issues within the pharmacy, including handling high-volume nursing homes, recognizing priority documents, increasing staff productivity levels, and evaluating workflow.

Attendees learned how to effectively assess and implement workflow. Instructors discussed triage, field customization, import rules, forms, alerts, Adobe tools, and many other features that can assist users in streamlining their pharmacy workflow.

A closing session gave users an inside look at the future with DocuTrack 5.0, the most advanced version to date, highlighting new features and capabilities to be included. One-on-one courses were also provided this year to give customers time with an Integra staff member to address pharmacy-specific needs.

Attending vendors included QS/1, RNA Pharmacy Solutions, SoftWriters, Manchac Technologies, MED-PASS, MedCall, and ALMSA.