Cloud-based pharmacy automation is viewed by Paul Kobylevsky, COO of TeleManager Technologies, as a game-changer in the way patients communicate with pharmacies. Its iRefill Connect suite of products is fully cloud based.

“Now patients are in control of how they engage with their pharmacy,” says Kobylevsky. “They want their pharmacy to connect with them wherever they are. Some will still prefer to call the pharmacy to order their refills, but others want to communicate or place refill orders on Facebook or pharmacy websites or through on-the-go mobile applications or via cell phone text messaging. The iRefill Connect suite’s ability to offer two-way communication with patients is especially important in today’s highly competitive pharmacy market.”

The newest component of iRefill Connect is iRefill Facebook. Another solution offered is the latest release of iRefill Mobile, which delivers more than just the ability to refill prescriptions. With the new, fully integrated iRefill Mobile app, pharmacists also give their patients the option to have two-way communication.