George's Corner

George’s Corner [November/December 2017] Health Insurance Is an Oxymoron

Insurance covers a loss up to a pre-agreed total amount. Automobile insurance covers up to the total value of your car. Home insurance maxes out at the total value of the home. Life insurance pays out at a pre-agreed amount. Both the insured and the insurer know at the outset what the maximum payout can be. This cannot be done with healthcare

George's Corner [November/December 2017] Health Insurance Is an Oxymoron

The financial management of healthcare is a fascinating subject that affects each of us in many ways and deeply impacts the health of our country’s economy, as well as its people.

George's Corner [September/October 2017] Ancient Healthcare Truths

Let us remember that there have always been healthcare providers. Often they were the smartest or most respected, or just learned from their mentors. They had little to go on because there was little knowledge. They were often helping people by just “bending” their minds.

George's Corner [July/August 2016] Drug Costs, Wine Coding, Mumblings

It seems like every day there is another ranting about drug prices — understandably so. They are high and they keep getting higher. Nobody seems to be able to control them.

George's Corner [May/June 2017] We Have a Problem — a Big Problem

Reporters from a major metropolitan newspaper took prescriptions for drugs that had serious interaction potentials to a significant number of pharmacies. In the vast majority of the pharmacies, there was no indication that anything was done to deal with the interaction issue.

George’s Corner [January/February 2017] Potpourri*

In the ‘60s I had a boss who was more of a mentor than a boss. He was a physician in charge of a group of four or five health professionals who were creating all of the rules for California’s Medicaid program. We had a lot of fascinating and difficult things to work on.

George's Corner [November/December 2016] 80

Yesterday was my 80th birthday. Several times I said, “Thank you for the first 80 years — they have been great. I am looking forward to the next 80. There is still much to do.” However, this is also a time to look back on what has gone on since 1936. What follows are a few of the things that have impressed me.

George's Corner [September/October 2016] Data, Facts, Opinions

The difficulty arises when we make measurable things important rather than make important things measurable. What a pharmacy benefits manager’s (PBM’s) drug trend report reveals is interesting, but what it conceals is essential.

George's Corner [July/August 2016] A Bit of History

Fifty years ago (1966) Medicaid started to exist. I was the staff person in charge of all the Medi-Cal drug program’s policies.There are many fascinating stories to tell.

George's Corner [May/June 2016] The Spring of 1985 and Now

I have been writing these columns every two months for 31 years. This adds up to more than 180 columns. That’s lots of advice and opinions. Upon thinking back about what I like to write about, there are some recurring themes.

George's Corner [January/February 2016] Call Yourself and an Advisory Board

These are a couple of things that I wrote about a few years ago. Please let me know if you have tried them (or will). Both are applicable to independent pharmacies. But only because the chains aren’t smart enough to do them. Both are easy. And both will tell you a lot about your pharmacy’s faults and features.

George's Corner [November/December 2015] New Tools - Old Focus

I received a nice note from one of ComputerTalk’s readers regarding my comments about how face-to-face conversations are so important to patient care. They are what generate the positive emotional responses that are so important. Some thoughts about what has happened and how things look now.

George's Corner [September/October 2015] Time Flies, Things Change

My first “George’s Corner” was published in the July 1984 edition of ComputerTalk for the Pharmacist. That was more than 31 years ago (31 years, six issues per year, equals 186 columns — wow).

George's Corner [July/August 2015] Blink and Everything Changes

Blink and everything changes. I can only add to that: Blink twice and it has probably passed you by. I am writing this on June 28. It has been an eventful week. Several times in this last week everything changed in the blink of an eye.

George's Corner [May/June 2015] Change: We All Have Opportunities

This column has two parts. The first is about the changing changes that are changing what we do, how we do it, and who we do it for/to. The second is about how people make decisions. You and me and everybody that we try to get to make the “right” decisions.

George's Corner [January/February 2015] Conventions Are Coming

A new year is upon us. Soon we all will be getting meeting notices: conventions, alumni reunions, CE meetings, etc. I have been to an awful lot of these gatherings and the different roles I've taken have given me different perspectives.

George's Corner [November/December 2014] Xstal Ball

This issue is all about what people think will happen next year. So I got out my crystal (xstal) ball and examined it carefully.
Big blur — foggy ball — too many unpredictable influences.

George's Corner [September/October 2014] More Gadgets

In the last issue I said that in the future there would be more health/medical electronic gadgets. My computer told me about these — and I can’t resist adding some comments.

George's Corner [July/August 2014] I Am a Gadget Nut

It seems that every day I see an announcement of a new gadget (sometimes several). The big change in the last few months is the prevalence of new health-related gadgets. Apple, Google, Motorola, and a lot of smaller names are talking about gadgets and software that have the potential to totally upset (or revolutionize) healthcare.

George’s Corner [May/June 2014] Economics of the Drug World

A couple of weeks ago I shared with pharmacy students my views and experiences with drug economics. Putting the presentation together caused me to gather and review my thoughts after many years of working with the issues.

George's Corner [March/April 2014] Historical Reflections

Every now and then it is a good idea to stop and think about where we were and where we are. Thinking about how we got from there to here is worth pondering, if only to get a better understanding of ourselves and our surroundings. I hope the following reflections stir some memories of yours that need revisiting.

George's Corner [January/February 2014] Workflow Is Important

Making sure work flows instead of stumbles can make huge differences in your day. Every pharmacy needs workflow analysis on at least an annual basis. There are some easy things you can do if you take a few minutes to do them.

George's Corner [November/December 2013] The Future Is Coming — Finally

For too long pharmacists have been taking care of pills instead of patients. It looks like things are starting to change. The future is finally starting to happen.

George's Corner [September/October 2013] Fraud Exposed

My definition of fraud: when someone does something so that they will get more (usually money) than they are supposed to get.

George's Corner [July/August 2013] Track and Trace and Fail

The editors of ComputerTalk asked me to take a look at track and trace. I said OK, partly because the California State Board of Pharmacy’s e-pedigree committee had scheduled a meeting about it, and that would give me a chance to see some old friends and maybe even offer an observation or two.

George's Corner [March/April 2013] Buyer Beware, Seller Prepare

Buying decisions are decisions about the future. Huge changes are about to occur in healthcare delivery and the systems that will be supporting it. Understand as much as you can about what is coming and know that any decisions that you make need to be compatible with that future and your role in that future.

George's Corner [March/April 2015] Interesting Books and More

Recently, I came across a couple of books that are very interesting and well written. One is about the people who “invented” computers. The other is about the people who “created” Obamacare. Both examine how things get done and how people interact in the process.

George's Corner [May/June 2013] I'm Retiring ... Again

This column and some of my previous ones are going to appear in that book. It’s going to be filled with stories that my wife is tired of hearing but I never tire of telling.
One of my idols is Andy Rooney. He was a bit of a curmudgeon who looked at common things from a different and always interesting perspective. I hope that what I write will have some of that character.

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