Today's dispensing automation offers a great deal of opportunity for pharmacists in a range of settings who are looking to dramatically increase efficiency, put technicians at the center of the filling process, and gain valuable time to apply to clinical services. Read about how this technology is becoming part of the foundation on which new practice models are being built.

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Features

Taking Chances, Seeing Results

by Bill Hayes

Bill Hayes owns Haworth Apothecary in Haworth, N.J., with his wife and pharmacist Denise. Bill brought an outsider's perspective to the pharmacy's operations to complement Denise's healthy skepticism. Together, they've reorganized the pharmacy and front-store operations, moved to a larger space, and built a broad technology platform. Bill shares the lessons learned from more than 12 years of mostly successful trial and error.

Hitting the Road: A Vendor Visits Its Users

by Will Lockwood

Read about one technology vendor that's had an employee decide to hit the road for two years, visiting customers for some old-fashioned face-to-face interaction. We talked with the owner and manger at two of the stops in southern California, finding that they were not only happy to have a personal visit, but enjoyed a very positive exchange of ideas as well.

Departments

Publisher’s Window

E-Prescribing Scorecard

Industry Watch

George's Corner

Too Many

Technology Corner

Electronically Communicating with Patients: Is the Time Right?

Catalyst Corner

A Call for a New Health IT Strategy

Viewpoints

What's New with D.0

Conference Circuit

PeopleTalk

Index of Advertisers

Web Sites to Visit