OmniSYS has expanded its diabetic self-management training (DSMT) and Medicare Part B billing service to all 50 states. Medicare covers DSMT training services for beneficiaries related to all aspects of diabetes. The OmniSYS billing service provides real-time transaction edits for Medicare eligibility, DSMT coverage limitations, allowable pricing, and remittance processing.

In order to participate, a pharmacy’s DSMT program must be accredited by the American Diabetes Association, the American Association of Diabetes Educators, or the Indian Health Service.

OmniSYS also announced Omni- LINK Advantage, which it 
describes as a high-touch patient prescription adherence program. 
According to the company, the 
program’s interaction model increases adherence and improves medical outcomes through a series of patient interactions that include customer care calls, refill reminders, and educational mailings.

The company has found that its patient-interaction model can increase patient retention by over 30% as a result of customer care representatives guiding patients through the Medicare maze and diabetes management support that builds customer loyalty. It has also found that the reacquisition of lost patients has a win-back success rate of 35%.

“We are uniquely positioned to manage this type of program given our 25-plus years of experience interacting with diabetic patients, pharmacies, and manufacturers,” says Tricia Fringer, president and CEO of OmniSYS.