Technology, both for the pharmacy and for patients, has been moving into the cloud and onto mobile devices. These platforms provide ready access to data and allow for rapidly scalable solutions that can be layered onto existing technology, often with little or no upfront investment in hardware or support. It's a dynamic world of technology waiting to make an impact on your operations. Story begins on page 23.

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Features

From Customers to Revenue, Data Tools Give New Insight

by John Becker

You can do more with your pharmacy’s data. This was the epiphany that Seaside Pharmacy’s Matt Siebert had when he found a set of hosted data analytics services that are now giving him a better understanding of Seaside’s customers and prescribers and opening up new ways to connect with them.

Times Are A-changing: From the Phone to UC

by Bill Hayes
With technology growing at what seems to be an exponential rate, and with pharmacies offering an ever-increasing number of services, communicating effectively with patients is more critical than ever. In light of these circumstances, the watchword at Haworth Apothecary is “unified communications.” Find out just what this means and what you can do to get on board.

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Understanding Your Drug File: Package Size and Unit of Measure

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