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[September/October 2017] Independent, But Not Alone: Community Pharmacy Enhanced Services Networks

In an industry riddled with acronyms, one is emerging as the future of community-based pharmacy: CPESN. What began as a three-year grant has now become a nationwide movement for pharmacy’s role in healthcare reform.

[September/October 2017] How One Pharmacy Is Creating a Local Niche Using Its Point of Sale

Brothers and pharmacists Mike and James Rossi run Phred’s Drug in Cranston, R.I. While the Rossis have a classic story for independent pharmacy the pharmacy itself isn’t so typical. In this interview with Retail Management Solutions (RMS) VP of Sales and Marketing Mike Gross, Mike Rossi talks about what it’s meant to bring in a high-powered POS from RMS.

[July/August 2017] Independent, But Not Alone: NCPA

As a pharmacy owner, it can feel like you’re out there on an island by yourself. It can be a lonely feeling because you’re dealing with problems, sometimes for the first time. You don’t have a point of reference. You don’t have a friend you can call up. There are just a lot of situations that take place as an independent pharmacy owner that you can’t look up on the internet — The National Community Pharmacists Association (NCPA) helps independent pharmacy owners make those connections.

[July/August 2017] Refreshed Consumer Experiences with a “Connected Retail” Focus

Retail pharmacy is a highly specialized discipline that’s significantly different from exclusively prescription-focused operations. Big pharmacy chains have spent millions perfecting methods, practices, and technologies that allow them to attract new consumers, operate efficiently, and create a very positive consumer experience. And because today’s retail operations are expected to center on the consumer experience, most retailers are leaning on mobile technology to get the job done.

[July/August] How Does Data Help You Manage Multiple Locations?

As a multilocation independent pharmacy grows, identifying challenges and changing course based upon data makes it much easier to expand. In this interview, Blount Discount Pharmacy‘s president and co-owner, Phil LaFoy, and Retail Management Solutions‘ VP of sales and marketing, Mike Gross, discuss how leveraging store data can help manage the store, track employee behavior, understand product movement and pricing, and ultimately allow you to make better business decisions.

[May/June 2017] Independent, But Not Alone: Mentoring

Bob Lomenick, R.Ph., has built a reputation based on his work with med sync and adherence. He’s also proven to be a generous mentor, helping pharmacy by having conversations and building relationships with his fellow pharmacists. Find out why Lomenick views mentoring as crucial to the profession.

[May/June 2017] Secure Messaging and Health Information Exchange: The Impact on Long-Term Care Pharmacy

Direct Secure Messaging and Health Information Exchange are rapidly emerging technologies addressing the need for a wide variety of healthcare data to be securely sent between providers and patients.

[January/February 2017] Zitomer Pharmacy Gains Strong Financial Improvements

Zitomer Pharmacy opened its doors in the 1950s as an upscale New York City pharmacy. Since then it has grown into a unique shopping destination and a landmark on Manhattan’s chic Upper East Side. Frank Vella, VP at Zitomer, describes why the business moved over to a new point-of-sale technology platform, and a few of the benefits it has gained as a result of the switch.

[July/August 2017] Making a Difference with Kirby Lester

Bartell Drugs is a family-owned, 65-pharmacy chain in Washington state’s Puget Sound region. Hand-counting prescriptions was the norm until 2015, when the company began installing Kirby Lester KL1Plus count-plus-verification devices. Chris Simard, pharmacy district manager, explains how Bartell standardized on this bench-level technology.



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