We absolutely know you don’t have time to have your head in the clouds, envisioning a future scenario where technology allows you to morph your practice into another unanticipated level. We also fear that many of you are spending most of your waking moments in the weeds of survival in your practice, while changes are afoot that can dramatically impact your business.
The healthcare space continues to evolve, partially in response to the increasingly numerous and glaring shortfalls patients experience in terms of poor outcomes. Possibly an even greater driver to the changes you are experiencing in your practice is the continually rising cost of care. A single healthcare dollar can be divided into an array of expense areas, including inpatient hospital stays, nursing home and home healthcare costs, administrative fees, and physician and clinic services. Did we forget medications?
Bill just returned from a health benefit managers’ business coalition meeting where national leaders were telling attendees that employers need to control healthcare costs going forward.
Imagine the possibilities for getting the right information to the right patient at the right time by incorporating the use of information technology into the dispensing process.
We will start this column with a few questions, answers, and interesting facts. In the United States, what would you guess is responsible for more unintentional deaths than cocaine and heroin combined? Opioid analgesics. In 2013, what caused more deaths than homicide? Prescription analgesics. While the United States accounts for approximately 5% of the world’s population, it accounts for 80% of the world’s opiate use and 99% of the world’s hydrocodone use.
Ten years ago, RadioShack was celebrating its 84th year of being in business and was thought of by many as the “go to” place to see new technology. Even though they partnered with Sprint, they couldn’t command enough interest in this world today, where smartphones are the mainstream focus. Didn’t they know that the wearable technology and the Internet of Things was where everything was heading? Didn’t they know that Amazon was going to supply nearly every component of their inventory and ship it quickly without charging sales tax?
Technology Corner [May/June 2015] Comparing e-Prescribing in the United States with Australia’s Model
Do you realize that it’s been nearly 10 years since the Centers for Medicare and Medicaid Services (CMS) published the initial “foundation” standards for electronic prescribing (eRx)? But how do we compare to other countries?
A graduate student here at Auburn is studying optimal methods to deliver information to patients about the medications they are taking. When we began looking into this topic, we were quickly reminded what a confusing mash of terminology is used in this space.
With the new year, we want to start with what we have seen in 2014 and then look ahead for this year. 2014 was a critically important year for pharmacists, in the form of H.R. 4190, the legislation that is poised to bring provider status to pharmacists.
So now we come to the next frontier that is being labeled “The Internet of Things.” IBM thought leaders have been talking about the world possessing a central nervous system, with everyday devices generating a constant flow of data.
One of the articles in a recent issue of iHealthBeat described a study conducted by Geisinger Health System. In the study, patients were allowed to review their medication lists for accuracy and completeness before seeing their doctor.
Today, we are immersed in a completely different Web experience, known as Web 2.0. This modern-day Web is very different from the Web 1.0 world. Individuals have literally thousands of free tools available to create and share Web-based content. Whereas organizations spent large amounts of money to create content in the Web 1.0 world, anyone reading this article can build an engaging Web experience using free tools right now.
Many pharmacists are so “in the weeds,” in that they are being consumed by the daily minutia of their operations, that we think it may be time for vendors to take a stronger position that will help prepare the profession to face a very different healthcare future.
We recently read a report from Accenture that really got us thinking about what patients expect from their pharmacists and pharmacies. The report is titled “Great Expectations: Why Pharma Companies Can’t Ignore Patient Services.”
Times are changing in healthcare, and it’s still early enough in the year to add a few resolutions. Think about each of these changes and challenge yourself as to whether you have aligned your practice accordingly.
To start 2014, we are going to look at patient engagement. We have touched on this topic in previous columns, but would like to focus solely on patient engagement at this time.
We have seen a sector of healthcare, previously known for its lack of technology adoption, begin a complete about-face. One overall term for this sector is the “connected patient.”
We realize that most people are intimately familiar with one or two social media tools, but do not have a knowledge of the range of other tools that are available for use.
People fail in their self-care management behaviors (including medication behaviors) for three reasons: (1) they don’t know what to do; (2) they don’t know how to do it; or (3) they are not motivated to do it.
Getting the most out of the ComputerTalk 2013 Retail Buyers Guide when you find a quiet place to look over the product offerings.
Your competition has likely gone so far beyond you in the world of connectivity that it’s time for you to consider moving to a level that improves your patient communication, engagement, and participation activities significantly. We suggest that you work through the following checklist and consider your priorities for adopting our suggested changes.
How do you define “quality” in your practice? Might it be measured by the average wait time your customers experience, by the percentage of patients offered additional clinical services, by the hundreds or thousands of prescriptions accurately filled between misfills, by the percentage of patients receiving medication doses outside of recommended doses, or by some other measures ...