Increasing Customer Retention in your Pharmacy
Tuesday, March 18, 2014
It's generally recognized that acquiring new customers costs between four and six times more than keeping an existing customer. But how do you keep your customers loyal and increase customer retention? Learn from Mike Gross at Retail Management Solutions, who will present ideas on what improves retention and what tools you'll need to implement a strong loyalty program that keeps customers coming back, and with greater frequency than they do today.
Download the e-book here: www.rm-solutions.com/webinar1