2020 Buyers Guide

CarePoint pharmacy systems gives your pharmacy business a system that helps customize, simplify and automate workflow, enhance patient care, increase profitability, and improve patient safety and outcomes. GuardianRx is more than a system that dispenses prescriptions and prints labels.
Newest product or service: Track important details and tie it to prescription dispenses through our new Progress Notes feature. Document DUR specifics, rejection and prior authorizations, and more through this new feature easily accessible via a keyboard hotkey.
Contact Details
215 East Bay Street, Suite 304, Charleston, S.C. 29401
(800) 296-1825
sales@carepoint.com
www.carepoint.com
Markets Served
- Independents and Small Chains
- Regional Chains
- National Chains (including supermarkets/mass merchandisers) Mail Order
Specialty - Hospital Outpatient
- Assisted Living
- Long-term Care (closed door and combo)
- Correctional
- Government
- Central-fill
Products and Services
Products (i.e., something that is designed and supported in-house)
- Pharmacy Management System Workflow System
- Will-call Bin Management
- Chain Host (e.g. centralized patient, drug, and other databases, as well as other
centralized management tools) - E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)Patient Web Portal (for profile review)
- Full Document Management (e.g., paperless send/receive, auto-routing, central
storage/retrieval, etc.) - Barcode Scanning
- Compounding Software
- Long-Term Care Software
- Specialty Pharmacy Software
- Adherence Tools (software based)
- Preedit Services
- 340B Revenue and Inventory Accounting
- Pharmacy Inventory Control System
- Purchasing Support System
- Prescription Pricing
- Electronic Prior Authorizations
- Translation for LEP patients
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Multidrug Interaction Review
- Biometric Authentication
Interfaces (i.e. products or services from other vendors)
- Workflow System
- Will-call Bin Management
- Chain Host (e.g. centralized patient, drug, and other databases, as well as other
centralized management tools) - POS (Point-of-Sale) System
- Portable/Mobile POS Terminal
- E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
- Patient Web Portal (for profile review)
- Mobile Smart Device Apps
- Mobile Delivery Tracking
- Automated Counting
- Robotic Dispensing
- Barcode Scanning
- Telepharmacy
- Compounding Software
- Long-Term Care Software
- Specialty Pharmacy Software
- Adherence Tools (software based)
- Adherence Packaging
- Preedit Services
- Off-Site Backup/Recovery
- 340B Revenue and Inventory Accounting
- Pharmacy Inventory Control System
- Prescription Pricing
- Electronic Prior Authorizations
- Translation for LEP patients
- Prescriber Validation/Verification
- Electronic medication administration record (eMAR)
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
- Meds to Beds
- DIR Fee Management
Number of State Registries with Which System Can Exchange Immunization Records
40
Platforms And Data Exchange Standards Supported
- Windows
- SQL
- XML
- Android
- EDI with Wholesalers
- HL7
- Pharmacists e-Care Plan (www.cpesn.com/ecare-plan/)
- DIRECT Secure Messaging (wiki.directproject.org)
Ratio of Customer Support Staff to Customers
12:1
Product Specifics
Pharmacy Management System Base Features
- Workflow
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Customizable clinical and operational edits/logic
- Data Analytics/Business Intelligence
- Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
- Long-Term Care Software
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- 340B Revenue and Inventory Accounting
- Prescription Pricing
- Translation for LEP patients
- Prescription Synchronization
- Patient Reminder Tools
- Home Delivery Management
Product/Service Features
Will-call Bin Management
Data Analytics/Business Intelligence
Patient Communications Management
One way texts for refill reminders, birthday messages, and shipments with tracking number.
Full Document Management
E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.
Ability to auto acquire images (incoming faxes).
Queues can be used to sort on priority or other custom indicators.
Software for Compounding Pharmacy
Ability to enter and track lots on ingredients and finished product.
Verification via barcode scan.
Inventory integration — when batches are created, ingredient inventory decrements.
Software for Long-term Care Pharmacy
Ability to print MARs, TARs, and physician orders.
Can admit and discharge patients into facilities.
Integrations with eMAR, EHR/EMR systems.
Unit-dose dispensing.
Software for Specialty Pharmacy
Customized queues can bet set up and utilized.
Special pricing.
Documentation on patient care, contacts, follow ups.
Software-based Adherence Support
Patient text messaging.
Patient emails.
Patient access to educational materials.
Synchronized refills.
Adherence Systems Support Post-sale
Training
Claims Preedit Services
Reimbursement reviews catches for incorrect DAW submissions, discontinued NDCs, etc.
340B Revenue And Inventory Accounting
Ability to set up multiple virtual vendors to track 340b OR.
Customized reporting can be pulled if tracking is required by prescribing doctor, patient type, insurance setup, etc.
Pharmacy Inventory Control System
Min/Max ordering.
Just in time ordering (JIT).
Fixed-amount ordering.
Purchasing Support System
Prices from multiple wholesalers.
Automated on-hand and allocation tracking.
Automated EDI purchase orders with multiple vendors .
Perpetual inventory value tracking.
Purchasing trends.
Prescription Pricing
Types of pricing include:
Hot list pricing.
Brand/generic percent of brand.
Dispense fees based off of cost.
Dispense fees based off of quantity.
Group discounts based on age, employee, etc.
Electronic Prior Authorization (ePA) Services
Ability to send on the fly PA requests and documentation from the insurance claims queue.
Pharmacy EHR or Care Documentation Module Accommodates
Lab results
Diagnoses
Clinical notes
Care plans
Multi-drug Interaction Review Services
Drug-drug and drug allergy-checked at product written entry for level 1 drug interaction and allergy/cross sensitivity. Checked again at dispensing, drug interactions can check up through level 9 for supplement/herbal drug interactions .
Optional configuration for inactive ingredients for both drug-drug and allergy (e.g latex, red dye).
Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process
Onsite consulting, pharmacy requirements review, and recommending most efficient workflow configs, auto eligibility checking and pre auth, and training on inventory validation and management, and variance checking
Biometric Authentication via
Fingerprint recognition.
Process for Addressing Customer Requested Changes or Features
Executive management team meets monthly to review all change requests. If
approved they are slated to be developed and made available to customers via one of our quarterly updates.
Trade Shows
AmerisourceBergen ThoughtSpot
Cardinal Health Retail Business Conference
National Community Pharmacists Association (NCPA) Annual Convention