2021 Buyers Guide

2020_Buyers_Guide_Logos_integra-logo
Integra provides comprehensive, scalable pharmacy management software and workflow solutions for institutional, long-term care, and combo-shop pharmacies.

Newest product or service: The RedSail Hub is a new, intuitive, in-depth portal that provides content and materials that are relevant to our customers and the products in which they’ve invested.

Contact Details
317 Commercial Avenue, Anacortes, WA 98221
(866) 257-4279
sales@integragroup.com
www.integragroup.com

What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

  • Process compliance
  • Greatly improving efficiency in the pharmacy
  • Dramatically improving communication with the customers that the pharmacy serves
  • Helping tremendously to prepare for payer audits
  • Clarity with the entire delivery process 

What Do Pharmacies Like Most About Your Product/Service?

Everything on the list above plus…

  • Ease of use
  • Rock-solid support
  • Best-in-class training and implementation processes
  • The ability to find answers related to each step of the order-filling process
  • Customizable workflow

How Do Your Systems/Services Improve Patient Safety or Outcomes?

  • Helping to ensure orders are received and then providing proof of delivery automatically

What Makes Your Systems/Services Different From Your Competitors' Offerings?

  • Industry experience in long-term care pharmacy
  • Breadth of product offering

Markets Served

  • Independents and Small Chains
  • Regional Chains
  • Mail Order
  • Specialty
  • Assisted Living
  • Long-term Care (closed door and combo)
  • Correctional
  • Central-fill

Offering Details: Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Multi-drug Interaction Review
  • Meds to Beds
  • DIR Fee Management

Interfaces (i.e. products or services from other vendors)

  • Pharmacy Management System
  • Workflow System
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Prescriber Validation/Verification
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)

Number of State Registries with Which System Can Exchange Immunization Records

50

Describe how your technology supports pharmacists providing COVID-19 vaccinations:

The RedSail Advantage™ program includes an exclusive offer to our customers with special services and pricing provided by OmniSYS. OmniSYS solutions help pharmacists start and expand the clinical services they can provide to their patients. And, the ability to offer more value and care to their patients will help improve pharmacists’ role in their communities.

Platforms And Data Exchange Standards Supported

Ratio of Customers to Support Staff

25:1

Pharmacy System and POS  Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Pricing
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation
  • Module Prescription Synchronization
  • Patient Reminder Tools
  • DIR Fee Management

Other Product/Service Feature Details

Data Analytics/Business Intelligence

  • Dashboards for visual data display of data
  • Built in reports and scorecards for at a glance data points and trends
  • Easy to use report builder
  • Customized reports can be sent on a schedule or on demand
  • 100s of interface fields including: transaction, patient, prescription, payer, and prescriber data

Patient Communications Management

  • IVR
  • HealthMinder
  • Outbound text/call/email reminders
  • Different prescription updates via text/email/call out

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

DocuTrack®
An end-to-end, customizable workflow solution that organizes and stores all the documents and media that keep your pharmacy running.

  • Single repository for all content
  • Flexible and customizable
  • Quick and Easy Audits
  • Unified Search with one click

Software for Compounding Pharmacy

  • Compound templates
  • IV worksheet
  • Ingredient level billing
  • Prescription-specific custom compounds

Software for Long-term Care Pharmacy

  • Cycle filling/billing
  • Medication administration
  • Physician orders
  • Resupply requests
  • Facility Web Portal

Software for Specialty Pharmacy

  • Cycle filling/billing
  • Medication administration
  • Physician orders
  • Resupply requests
  • Facility Web Portal

Software-based Adherence Support

  • Patient text messaging
  • Patient emails
  • Patient access to educational materials
  • Adherence scorecards/reporting
  • Support for meds to beds programs

Adherence Systems Support Post-sale

  • Client Services and Account Management

Claims Preedit Services

  • AWP check
  • DAW code check
  • NDC/DAW code validity
  • NDC validation
  • Rx origin code

340B Revenue And Inventory Accounting

  • Virtual or physical inventory
  • Interface to accumulators

Pharmacy Inventory Control System

  • Reordering levels based on dispensing history
  • Interface to most wholesalers
  • Acquisition price updates
  • Lot and expiration date capable

Purchasing Support System

Inventory management interface to:

  • AmerisourceBergen
  • Cardinal Health
  • OrderInsite
  • P4 Technologies
  • SureCost

Pharmacy EHR or Care Documentation Module Accommodates

  • Lab results
  • Diagnoses
  • Clinical notes
  • Care plans
  • Medication lists from discharge

Meds to Beds Services

  • Remote checkout with Windows tablet, including taking credit card payment at time of delivery

Tools to Address DIR Fees

  • DIR fee estimator by third-party plan, for generic, brand or all. Calculations will be based off data from reconciliation statements or PSAO recommendation.

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

  • Fully integrated prescription adherence programs

Trade Shows

  • American Society of Consultant Pharmacists (ASCP) Annual
  • AmerisourceBergen ThoughtSpot
  • Cardinal Health Retail Business Conference
  • GeriMed
  • Innovatix
  • MHA Managed Health Care
  • National Association of Chain Drug Stores (NACDS) Total Store Expo
  • National Association of Chain Drug Stores (NACDS) Regional Chain Conference
  • National Community Pharmacists Association (NCPA) Annual Convention
  • National Community Pharmacists Association (NCPA) Multiple Locations Conference