2020 Buyers Guide
PioneerRx pharmacy software makes patient care competitive and profitable by delivering weekly, cutting-edge improvements for speed, simplicity, consistency, and flexibility.
Newest product or service: PioneerRx delivers weekly software updates with new features. Communicate with patients through our HIPAA compliant 2-way messaging app, RxLocal, or submit eCare Plans directly from workflow.
Contact Details
408 Kay Lane, Shreveport, LA, 71115
(866) 201-8958
sales@pioneerrx.com
https://www.pioneerrx.com/web/
Markets Served
- Independents and Small Chains
- Regional Chains
- Specialty
- Assisted Living
- Long-term Care (closed door and combo)
- Correctional
- Government
- Central-fill
Products and Services
Products (i.e., something that is designed and supported in-house)
- Pharmacy Management System
- Workflow System
- Will-call Bin Management
- Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
- POS (Point-of-Sale) System
- Portable/Mobile POS Terminal
- E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
- Mobile Smart Device Apps
- Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
- Mobile Delivery Tracking
- Barcode Scanning
- Compounding Software
- Long-Term Care Software
- Specialty Pharmacy Software
- Adherence Tools (software based)
- Preedit Services
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- Off-Site Backup/Recovery
- 340B Revenue and Inventory Accounting
- Pharmacy Inventory Control System
- Purchasing Support System
- Prescription Pricing
- Translation for LEP patients
- Prescriber Validation/Verification
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
- Multi-drug Interaction Review
- Meds to Beds
- DIR Fee Management
- Clinical Services Support
Interfaces (i.e. products or services from other vendors)
- Workflow System
- Will-call Bin Management
- POS (Point-of-Sale) System
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
- Automated Counting
- Robotic Dispensing
- Telepharmacy
- Compounding Software
- Specialty Pharmacy Software
- Adherence Tools (software based)
- Adherence Packaging
- Preedit Services
- 340B Revenue and Inventory Accounting
- Pharmacy Inventory Control System
- Purchasing Support System
- Electronic Prior Authorizations
- Translation for LEP patients
- Electronic medication administration record (eMAR)
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
- Pharmacogenetic Test and/or Review
- Clinical Services Support
Number of State Registries with Which System Can Exchange Immunization Records
43
Platforms And Data Exchange Standards Supported
- Windows
- Software-as-a-Service (SaaS)
- SQL
- XML
- iOS
- Android
- EDI with Wholesalers
- HL7
- Pharmacists e-Care Plan (www.cpesn.com/ecare-plan/)
- DIRECT Secure Messaging (wiki.directproject.org)
Ratio of Customers to Support Staff
29:1
Product Specifics
Pharmacy Management System Base Features
- Workflow
- E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Customizable clinical and operational edits/logic
- Data Analytics/Business Intelligence
- Patient Web Portal (for profile review)
- Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
- Barcode Scanning
- Compounding Software
- Long-Term Care Software
- Specialty Pharmacy Software
- Preedit Services
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- 340B Revenue and Inventory Accounting
- Prescription Pricing
- Translation for LEP patients
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Prescription Synchronization
- System Backup and Restore
- Patient Reminder Tools
- Web and Mobile Refills
- DIR Fee Management
- Home Delivery Management
Point-of-Sale (POS) System Features
- Perpetual inventory
- Price updates
- Multiple-vendor EDI ordering
- Customer loyalty programs
- Pseudoephedrine sales log/reporting
- Moving inventory between locations
- EMV-compliant hardware
- Point-to-point encryption of payment data
- Near field communication (NFC) payments
- Customer special order tracking and alerts
NFC Payment Apps Supported
- Apple Pay
- Google Wallet
- MasterCard PayPass
- Visa payWave
Product/Service Features
Will-call Bin Management
Custom single-use bins for bags
Bin lookup
Refrigeration alerts
Will-call return reporting
Delivery bin options
Data Analytics/Business Intelligence
Dashboards
Custom reports
Top customer tracking
Gross profit reports
Patient Communications Management
HIPAA secure 2-way messaging
IVR
Email
Text
Mobile App
Full Document Management
E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.
Incoming document queue
eScripts and IVR refill management
Linking documents to patient profiles
Software for Compounding Pharmacy
Compound batches
Active/inactive ingredients
Billing overrides
Custom compound label
Scale integration
Software for Long-term Care Pharmacy
Facility delivery
Facility cycle fFill
MAR reports
Custom formularies
Software for Specialty Pharmacy
Auto categories for specialty drugs and patients
Custom edits
Care plans
Patient engagement
Software-based Adherence Support
Adherence Systems Support Post-sale
Claims Preedit Services
Custom preedits designed to require action or data where needed
Requirement of diagnosis codes for drugs or third party plans
340B Revenue And Inventory Accounting
340B Inventory Group
340B Custom Pricing
340B Categories
Pharmacy Inventory Control System
Perpetual inventory
Reorder point calculation and forecasting
Recommended ordering
Recommended returns
Wholesaler EDI
Purchasing Support System
Item imports
Custom pricing imports
Automatic invoice uploads
Prescription Pricing
Loyalty pricing plan
Price analysis and price comparison rules
Cost and AWP updates
Prescriber Validation and Verification
NPI database integration
DEA database integration
Pharmacy EHR or Care Documentation Module Accommodates
Data Management Services
SQL access
Data feed services
Documentation storage
Multi-drug Interaction Review Services
Drug-to-patient Interactions
Drug-to-drug Interactions
Meds to Beds Services
Delivery app for bedside delivery
Tools to Address DIR Fees
Calculates DIR fees
Calculates estimated gross profit
Clinical Services Supported
Enhanced Pharmacy Services as Defined by CPESN
Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process
Custom training
Custom development
Hardware Maintenance Services
Each customer is assigned a hardware support specialist as part of their personal support team.
Process for Addressing Customer Requested Changes or Features
Within the Community Ideas module, customers can submit ideas for improvements and new features.