2020 Buyers Guide

2020_Buyers_Guide_Logos_PioneerRx

PioneerRx pharmacy software makes patient care competitive and profitable by delivering weekly, cutting-edge improvements for speed, simplicity, consistency, and flexibility.

Newest product or service: PioneerRx delivers weekly software updates with new features. Communicate with patients through our HIPAA compliant 2-way messaging app, RxLocal, or submit eCare Plans directly from workflow.

Contact Details
408 Kay Lane, Shreveport, LA, ​71115
(866) 201-8958
sales@pioneerrx.com
https://www.pioneerrx.com/web/

More Details

Markets Served

  • Independents and Small Chains
  • Regional Chains
  • Specialty
  • Assisted Living
  • Long-term Care (closed door and combo)
  • Correctional
  • Government
  • Central-fill

Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Mobile Smart Device Apps
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Translation for LEP patients
  • Prescriber Validation/Verification
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Multi-drug Interaction Review
  • Meds to Beds
  • DIR Fee Management
  • Clinical Services Support

Interfaces (i.e. products or services from other vendors)

  • Workflow System
  • Will-call Bin Management
  • POS (Point-of-Sale) System
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Automated Counting
  • Robotic Dispensing
  • Telepharmacy
  • Compounding Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Pharmacogenetic Test and/or Review
  • Clinical Services Support

Number of State Registries with Which System Can Exchange Immunization Records

43

Platforms And Data Exchange Standards Supported

Ratio of Customers to Support Staff

29:1

Product Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Customizable clinical and operational edits/logic
  • Data Analytics/Business Intelligence
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Pricing
  • Translation for LEP patients
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Prescription Synchronization
  • System Backup and Restore
  • Patient Reminder Tools
  • Web and Mobile Refills
  • DIR Fee Management
  • Home Delivery Management

Point-of-Sale (POS) System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • EMV-compliant hardware
  • Point-to-point encryption of payment data
  • Near field communication (NFC) payments
  • Customer special order tracking and alerts

NFC Payment Apps Supported

  • Apple Pay
  • Google Wallet
  • MasterCard PayPass
  • Visa payWave

Product/Service Features

Will-call Bin Management

Custom single-use bins for bags
Bin lookup
Refrigeration alerts
Will-call return reporting
Delivery bin options

Data Analytics/Business Intelligence

Dashboards
Custom reports
Top customer tracking
Gross profit reports

Patient Communications Management

HIPAA secure 2-way messaging
IVR
Email
Text

Mobile App

Pharmacy location specifics
Ordering refills
Order status
Pickup reminders
Clinical “push” messaging to patients
General marketing “push” messaging
Allowing patients to access their medication profiles
Allowing patients to access medication education materials
HIPAA Compliant 2-way messaging

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

Incoming document queue
eScripts and IVR refill management
Linking documents to patient profiles

Software for Compounding Pharmacy

Compound batches
Active/inactive ingredients
Billing overrides
Custom compound label
Scale integration

Software for Long-term Care Pharmacy

Facility delivery
Facility cycle fFill
MAR reports
Custom formularies

Software for Specialty Pharmacy

Auto categories for specialty drugs and patients
Custom edits
Care plans
Patient engagement

Software-based Adherence Support

Automation of outbound patient calls
Patient text messaging
Patient emails
Patient access to educational materials
Adherence scorecards/reporting
Synchronized refills
Support for meds to beds programs

Adherence Systems Support Post-sale

Marketing
Training

Claims Preedit Services

Custom preedits designed to require action or data where needed
Requirement of diagnosis codes for drugs or third party plans

340B Revenue And Inventory Accounting

340B Inventory Group
340B Custom Pricing
340B Categories

Pharmacy Inventory Control System

Perpetual inventory
Reorder point calculation and forecasting
Recommended ordering
Recommended returns
Wholesaler EDI

Purchasing Support System

Item imports
Custom pricing imports
Automatic invoice uploads

Prescription Pricing

Loyalty pricing plan
Price analysis and price comparison rules
Cost and AWP updates

Prescriber Validation and Verification

NPI database integration
DEA database integration

Pharmacy EHR or Care Documentation Module Accommodates

Lab results
Diagnoses
Clinical notes
Care plans
Continuity of care documentation

Data Management Services

SQL access
Data feed services
Documentation storage

Multi-drug Interaction Review Services

Drug-to-patient Interactions
Drug-to-drug Interactions

Meds to Beds Services

Delivery app for bedside delivery

Tools to Address DIR Fees

Calculates DIR fees
Calculates estimated gross profit

Clinical Services Supported

Blood pressure monitoring
Chronic care management and documentation

Enhanced Pharmacy Services as Defined by CPESN

Medication Reconciliation
Clinical Medication Synchronization Program
Immunizations
Comprehensive Medication Review
Personal Medication Record
In Depth Counseling/Coaching
Home Delivery/Home Visits
Durable Medical Equipment
Point of Care Testing
Specialty Medication Compounding

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

Custom training
Custom development

Hardware Maintenance Services

Each customer is assigned a hardware support specialist as part of their personal support team.

Process for Addressing Customer Requested Changes or Features

Within the Community Ideas module, customers can submit ideas for improvements and new features.

Specific Technology Systems and Services Interfaces

Pharmacy, POS, And Other Systems

AIS
Allscripts
Arete Pharmacy Network
Asembia (formerly Armada Health)
Asteres
Ateb
AutoMed
Avery/Weigh-Tronix (Eyecon)
Cerner
Change Healthcare
CoverMyMeds
Creative Pharmacist
Cubex
Datarithm
ECRS
Elsevier/Gold Standard
Epic
Epicor
FDS, Inc dba Freedom Data Services
First DataBank
FLAVORx
Freedom Data Systems
iMedicare
Innovation
Integral Solutions
Kirby Lester
McKesson High Volume Solutions
MedTek21
Meducation
Mevesi
Net-Rx
NextGen
NHIN
OmniSYS
Parata Systems
PDR Network
PharmaSmart
PickPoint
PioneerRx
PK Software
PPOK Rx Linc
Precision Dynamics (Pharmex)
PrescribeWellness
Retail Management Solutions
RxMedic
RxSafe
ScriptPro
Smart Solutions
Surescripts
Synergy Medical
TCGRx
TeleManager Technologies
TelePharm
Vow Data
VUCA Health
Wolters Kluwer Health

Wholesalers, Payment Processors, PSAOs, Consulting, MTM, and Other Services

AmerisourceBergen
Arete Pharmacy Network
Cardinal Health
Dakota Drug
Elevate Provider Network
Harvard Drug Group
HD Smith
Heartland Payment Systems
Independent Pharmacy Cooperative
Kinray
Live Oak Bank
Managed Health Care Associates (MHA)
McKesson Pharmaceutical Distribution
Miami-Luken
Mirixa
Morris and Dickson
North Carolina Mutual Wholesale Drug Company
OutcomesMTM
Pharmacy First
R.J. Hedges & Associates
Rochester Drug Co-op
Smith Drug
TriState Distribution
Value Drug Company
VFI Statement Processing

Adherence Packaging

AutoMed
DISPILL
Doc-U-Dose
Manchac DOSIS
Medicine-On-Time
Omnicell
Parata Systems
Robotik Technology
RxSafe
Synergy Medical
TCGRx

Trade Shows

American Pharmacists Association (APhA) Annual Meeting
American Society of Consultant Pharmacists (ASCP) Annual
AmerisourceBergen ThoughtSpot
Cardinal RBC
National Association of Chain Drug Stores (NACDS) Total Store Expo
National Association of Chain Drug Stores (NACDS) Regional Chain Conference
National Community Pharmacists Association (NCPA) Annual Convention
National Community Pharmacists Association (NCPA) Multiple Locations Conference
PDS SuperConference