What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

Pharmacists will continue to look for ways to leverage their role as an educator and provider. Giving pharmacists evidence-based tools to understand all the data and formulate reasonable recommendations will be key. ScriptPro’s clinical documentation software, Advanced Pharmacy Clinical Services (APCS), offers this evidence-based approach in a streamlined fashion to help pharmacists quickly gather information about their patients, then tailor their recommendations to the individual.

What Do Pharmacies Like Most About Your Product/Service?

ScriptPro’s full product line, from robotics to software, are integrated and operate on a single provider platform. This, combined with product longevity and 24x7x365 customer support, continues to set ScriptPro as the gold standard for pharmacy automation and technology.

How Do Your Systems/Services Improve Patient Safety or Outcomes?

ScriptPro’s pharmacy robotics solutions now incorporate vial-filling robots, medication pouch/blister packaging technology, and fully automated will call systems. The use of barcode technology, user tracking/authentication, and additional system security tools greatly improves patient safety. ScriptPro technology streamlines pharmacy workflow, thereby giving staff greater insight to improve patient care and allow more time to expand services – both of which make big strides in safety as well as patient outcomes.

Markets Served

• Independents and small chains
• Regional chains
• National chains (including supermarkets/mass merchandisers
• Mail order
• Specialty
• Hospital outpatient
• Long-term care (closed door and combo)
• Correctional
• Government
• Central-fill

Products and Services

Products (i.e., something that is designed and supported in-house)

• Pharmacy management system
• Workflow system
• Chain host (e.g. centralized patient, drug, and other databases, as well as other
  centralized management tools)
• POS (point-of-sale) system
• Portable/Mobile POS terminal
• eSignature capture
• DME MAC/Medicaid billing/Claims submission
• Patient communications management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web portal (for profile review)
• Mobile smart device apps
• Mobile delivery tracking
• Automated counting
• Robotic dispensing
• Barcode scanning
• Telepharmacy
• Compounding software
• Long-Term care software
• Specialty pharmacy software
• Adherence tools (software based)
• Drug visuals (Image of product dispensed as part of quality assurance process)
• Off-site backup/Recovery
• 340B revenue and inventory accounting
• Pharmacy inventory control system
• Prescription pricing
• Electronic prior authorizations
• Translation for LEP patients
• Data management (e.g., conversion, archiving, decommissioning, analysis, etc.)
• Meds to beds
• DIR fee management
• Clinical services support
• Medicare Part B compliance

Interfaces (i.e. products or services from other vendors)

• Pharmacy management system
• Will-call bin management
• DME MAC/Medicaid billing/Claims submission
• Data analytics/Business intelligence
• Patient communications management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Automated counting
• Adherence packaging
• Off-site backup/Recovery
• Electronic prior authorizations
• Translation for LEP patients
• Electronic medication administration record (eMAR)
• Pharmacy electronic health record (EHR) or care documentation module

Platforms And Data Exchange Standards Supported

• Windows
• SQL
• XML
• iOS
• EDI with Wholesalers
• HL7

Product Specifics

Pharmacy Management System Base Features

• Workflow
• E-Signature capture
• DME MAC/Medicaid billing/Claims submission
• Customizable clinical and operational edits/logic
• Patient Web portal (for profile review)
• Barcode scanning
• Compounding software
• Long-term care software
• Specialty pharmacy software
• Drug visuals (Image of product dispensed as part of quality assurance process)
• Prescription pricing
• Translation for LEP patients
• Prescription synchronization
• System backup and restore

Point-of-Sale (POS) System Features

• Perpetual inventory
• Price updates
• Multiple-vendor EDI ordering
• Pseudoephedrine sales log/reporting
• Moving inventory between locations
• EMV-compliant hardware
• Point-to-point encryption of payment data
• Near field communication (NFC) payments

NFC Payment Apps Supported

• Apple Pay
• Google Pay

Product/Service Features

Patient Communications Management

• Pickup reminders
• Refill reminders
• Shipping notifications
• Integrated IVR
• Real-time prescription status

Mobile App

• Pharmacy location specifics
• Ordering refills
• Order status
• Pickup reminders
• Clinical “push” messaging to patients

Software for Compounding Pharmacy

• Price formulas
• Markup percentages
• DUR checking
• Prescriber linking
• Third-party billing

Software for Long-term Care Pharmacy

• Integrated
• MAR printing
• Facility charge accounts
• Configurable form templates
• Facility and patient level defaults

Software for Specialty Pharmacy

• Advanced Pharmacy Clinical Services (APCS)
• Perpetual inventory
• Processing exception management
• Electronic prior authorization
• Integrated DUR

Software-based Adherence Support

• Patient text messaging
• Support for meds-to-beds programs

340B Revenue And Inventory Accounting

• Real-time 340B eligibility check
• 100% accurate 340B/non-340B inventory selection
• Prevents Medicaid double-dip
• Utilizes pre-determined price tables when submitting claims

Pharmacy Inventory Control System

• Real-time inventory tracking, order generation, and inventory receiving
• Direct EDI interfaces to suppliers
• Inventory allocation based on pending prescriptions in the pharmacy
• Automatic download of supplier catalogs

Prescription Pricing

• Automated catalog updates
• Integrated price tables
• Proprietary drug database with pricing standards
• Prescription pricing groups

Electronic Prior Authorization (ePA) Services

• Fully integrated
• Automated
• Improves adherence
• Saves time
• Secure web server

Meds to Beds Services

• Mobile POS
• Real-time updates
• Signature capture
• Mobile delivery
• Fully integrated

Tools to Address DIR Fees

• Isolates DIR fees in the electronic data feed and reports on them
• Links DIR fees to related Rx and classifies them
• Predicts future DIR clawbacks

Clinical Services Supported

• Chronic care management and documentation

Enhanced Pharmacy Services as Defined by CPESN

• Medication reconciliation
• Comprehensive medication review
• In-depth counseling/Coaching
• Collection of vital signs
• Home delivery/Home visits
• Specialty medication compounding

Hardware Maintenance Services

All-inclusive monthly support includes prompt field service maintenance.

Automation/Central Fill

Central-Fill Technology

• Robotic dispensing
• Counting technologies
• High-volume workflow system/workstations
• Conveying systems
• Tote-based systems
• Puck-based systems
• Vial-based systems

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