2021 Buyers Guide

2020 Buyers Guide Logos SRS Pharmacy Systems logo

SRS Pharmacy Systems offers a community, retail pharmacy management system specializing in operational efficiency, security, and maintenance. Complete OS and program update management for a no-hassle, zero-maintenance pharmacy staff experience.

Newest product or service: Automated will-call bagging integrated into workflow for one-scan location and storage of single and multipatient prescriptions, including OTCs.

Contact Details
319 N State St, Caro, MI, 48723
(800) 673-6226
sales@srspharmacy.com
www.srspharmacy.com

What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

Remote payment through texting, compliant stored credit cards, integrated phone traffic management.

What Do Pharmacies Like Most About Your Product/Service?

Cradle to grave hardware, software, network and security support. Entire system site management.

How Do Your Systems/Services Improve Patient Safety or Outcomes?

Efficient and logical process with appropriate alerts and options to enable complete management of prescription process.

What Makes Your Systems/Services Different From Your Competitors' Offerings?

Technology that allows for immediate screen support from CPhT technical support coupled with complete computer, network and security management.

Markets Served

  • Independents and Small Chains

Offering Details: Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Documentation and Billing for Immunizations
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Adherence Packaging
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Prescriber Validation/Verification
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)

Interfaces (i.e. products or services from other vendors)

  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Automated Counting
  • Robotic Dispensing
  • Preedit Services
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)

Number of State Registries with Which System Can Exchange Immunization Records

3

Describe how your technology supports pharmacists providing COVID-19 vaccinations:

Entry and documentation for vaccinations and growing number of supported states for automatic submission.

Platforms And Data Exchange Standards Supported

  • Linux
  • SQL
  • XML
  • EDI with Wholesalers HL7

Ratio of Customers to Support Staff

46:1

Pharmacy System and POS  Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • Documentation and Billing for Immunizations
  • Patient Web Portal (for profile review)
  • Barcode Scanning
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Synchronization
  • System Backup and Restore
  • Web and Mobile Refills
  • Drug-Gene Interaction Alerts
  • Home Delivery Management

Point-of-Sale (POS) System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs Pseudoephedrine sales log/reporting
  • EMV-compliant hardware
  • Point-to-point encryption of payment data
  • Near field communication (NFC) payments

NFC Payment Apps Supported

  • Apple Pay
  • Google Pay

Other Product/Service Feature Details

Will-call Bin Management

  • Search/access will-call bin contents from any station
  • Store Rx or OTC in one bag
  • Store single or multiple patients in one bag
  • Manage large and refrigerated items.

Patient Communications Management

  • IVR/web integrated refill queue
  • VOIP handsets (with park, transfer, distinctive ring, CID)
  • Autoattendant with graphical call statistics and look-up
  • Headsets
  • Emergency transfer
  • After-hours text alert

Mobile App

  • Pharmacy location specifics
  • Ordering refills
  • Order status
  • Pickup reminders
  • Allowing patients to access their medication profiles

340B Revenue And Inventory Accounting

  • Smart EDI ordering of retail vs 340B drugs to assure never borrowing from 340B for retail
  • Less expensive than outside services
  • Billing selection to assure 340B and retail billings separate
  • Easy to understand reports

Pharmacy Inventory Control System

  • Supports EDI/web/voice ordering
  • Automatic matching and updating of inventory of exact invoice/tote items
  • Tracking chronology

Prescriber Validation and Verification

  • Integrated validation for prescriber DEA status
  • Add doctors from Surescript registry or DEA registry

Data Management Services

  • Cloud access for pharmacy and POS data

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

  • Coach sessions

Hardware Maintenance Services

  • No-grief, unique service package
  • 100% in-house support of all hardware, software, and system updates/service
  • No service is outsourced
  • No hardware maintenance outsourced
  • Call SRS, and we resolve issue, period.

Process for Addressing Customer Requested Changes or Features

Contact SRS support, share a screen, show what and why to change, SRS reviews, SRS resolves.