Parata 2021 ComputerTalk Buyers Guide Logo

Parata offers a comprehensive pharmacy automation portfolio with pouch and blister medication adherence packaging, high-speed automated robotic dispensing technologies, and pharmacy workflow solutions.

Newest product or service: Incorporation of SynMed's dispensing technologies into Parata's solution portfolio bridges the gap for pharmacies accustomed to unit-dose packaging who want to offer multi-dose adherence solutions.

Contact Details

106 Roche Dr., Durham, NC 27703
Phone: 888-727-2821

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What challenges will technology from Parata help with most?

Parata’s portfolio of automated solutions to support adherence programs allows pharmacies of all sizes to offer scalable adherence programs. These right-sized offerings allow pharmacy business to grow while producing positive outcomes for patients, caregivers, and facilities that may otherwise be challenging without a strategy for safely administering medications.

What do people like most about the products and services from Parata?

The implementation of workflow and automation technology increases accuracy, safety, and efficiency. Adherence packaging and inspection boosts patient medication adherence and decreases the likelihood of preventable and costly readmissions. Establishing pharmacy processes and efficiencies to reduce costs and waste directly contributes to lowering the overall cost of health care.

How do systems and services from Parata improve patient safety or outcomes?

Adherence programs supported by technology, whether hand packed or packed by one of our automated solutions, reduces the rate of medication errors by more than 85%. Error reduction is attributed both to verification happening onsite at the pharmacy, and the lessening of dispensing errors on behalf of a patient or caregiver when dosing instructions are made clear.

What makes products and services from Parata different from competitors' offerings?

Parata’s portfolio offers the most comprehensive list of solutions for the most diverse set of pharmacy operations. The recent addition of the SynMed portfolio makes them the largest provider of pharmacy automation solutions in the United States.


Total number of installation sites: 200
Largest facility where your system or product is installed: Not specified.
Percentage inpatient/outpatient: Not specified.

Products and Services

Products (i.e., something that is designed and supported in-house) 

  • Workflow System
  • Data Analytics/Business Intelligence
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Adherence Tools (software based)
  • Adherence Packaging
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Biometric Authentication


  • Pharmacy Management System

Platforms/Data Exchange Supported

  • Windows

Ratio of Customer Support Staff to Customers


Software-based Adherence Support Features

  • Synchronized refills

Support For Adherence Systems Post-sale

  • Marketing
  • Sales support
  • Training

Biometric Authentication

  • Fingerprint Recognition

Footprint of Smallest Robotic Automation

6.25 square feet

Types of Adherence Packaging Automation Fills

  • Multidose Pouch/Strip
  • Multidose Card/Bubble
  • Unit-dose Pouch/Strip
  • Unit-dose Card/Bubble

High-volume Technologies for Central-fill Operations

  • Robotic dispensing
  • High-volume workflow system/workstations
  • Packaging systems/autobaggers

Trade Shows/Users Conferences

  • American Society of Consultant Pharmacists (ASCP) Annual
  • American Society of Health-System Pharmacists (ASHP) Midyear
  • American Society of Health-System Pharmacists (ASHP) Summer Meeting
  • Cardinal Retail Business Conference
  • McKesson ideaShare