2021 Health-System Buyers Guide

Retail Management Solutions offers pharmacy point-of-sale company specializing in improving patient outcomes and patient adherence. Providing solutions for meds-to-beds, nutrient depletion, and centralized management for any number of pharmacies.

Newest product or service: Built in will call management solution that comes standard with every RMS system. Batch multiple prescriptions into a single bag and scan a single barcode at checkout.

Contact Details

4535 Lacey Blvd SE, Lacey, WA 98503
Phone: 877-767-1060
Blog: www.rm-solutions.com/blog

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What challenges will technology from Retail Management Solutions help with most?

Retail Management Solutions' solutions help outpatient pharmacies improve patient outcomes, manage patient safety concerns and reduce readmittance rates. RMS point-of-sale also helps pharmacies centrally manage pharmacy operations, and meet regulatory and compliance requirements. Additionally, RMS integrates with over 30 pharmacy management systems. Allowing use of robust point-of-sale functionality with your choice of pharmacy management system partners.

What do people like most about the products and services from Retail Management Solutions?

Retail Management Solutions customers rave about RMS' support services. Our team of expert technicians are available 24 hours a day, 7 days a week. They specialize in pharmacy point-of-sale and work with pharmacies to find creative solutions to every day challenges.

How do systems and services from         Retail Management Solutions improve patient safety or outcomes?

  • Meds-to-beds by Retail Management Solutions enables delivery of prescriptions and OTC products to the patient bedside with real time transaction processing and counseling.
  • Will-call by RMS improves patient safety by combining all prescriptions under a single barcode to prevent forgotten prescriptions or other errors at the time of sale.
  • Date-of-birth verification to make sure the right patient is receiving the right prescriptions.
  • Integrated nutrient depletion recommendations help improve patient outcomes by providing an easy way to relieve symptoms associated with Drug Induced Nutrient Depletion.

What makes products and services from Retail Management Solutions different from competitors' offerings?

Retail Management Solutions is the only provider in the industry to offer powerful point-of-sale solutions built to improve patient outcomes and customer-centricity. Solutions like integrated drug induced nutrient depletion recommendations are not available from any other pharmacy point-of-sale providers. Our singular focus on the pharmacy market means our solutions are tailored to help pharmacies succeed and continue to be innovative and unique in the pharmacy space. RMS also offers the most partner flexibility and the best customer support in the pharmacy industry.


Total number of installation sites: 1,000+
Largest facility where your system or product is installed: Outpatient
Percentage inpatient/outpatient: 100% Outpatient

Products and Services

Products (i.e., something that is designed and supported in-house) 

  • Will-call Bin Management
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • Outpatient Pharmacy Point-of-Sale (POS) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Meds to Beds
  • Biometric Authentication


  • Pharmacy Management System
  • Will-call Bin Management
  • Medication Therapy Management (MTM) Documentation and Billing
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • eCOmmerce
  • Nutrient Depletion
  • Pointy from Google

Platforms/Data Exchange Supported

  • Windows
  • iOS
  • Android
  • EDI with Wholesalers

Point-of-sale System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • Basket analysis and grading
  • EMV-compliant hardware
  • Point-to-point encryption of payment data
  • Near field communication (NFC) payments

NFC Payment Apps

  • Apple Pay
  • Google Pay
  • MasterCard PayPass
  • Samsung Pay

will-call Bin Management Product

  • Batch any number of prescriptions together under a single barcode
  • Assign the bag to a location
  • Use any storage methodology you'd like
  • Look up by patient to find the bag
  • Scan a single barcode to add all prescriptions to the transaction at pickup

Product For Meds To Beds Programs

  • Real time transaction processing with payment processing including Validated P2PE options
  • Electronic Signature Capture
  • Real time pharmacy management system interface
  • 24x7 remote support for pharmacy customers post-implementation
  • Ability to scan prescriptions and OTC products for sale bedside

Support For The Provision Of CPESN Enhanced Pharmacy Services

  • Home Delivery/Home Visits

Biometric Authentication

  • Fingerprint Recognition

Trade Shows/Users Conferences

  • AmerisourceBergen ThoughtSpot
  • Cardinal Retail Business Conference

What Topic Is Of Greatest Importance In The Health-System Pharmacy Market?

Improving patient outcomes to improve adherence and reduce readmittance rates as well as maintaining pharmacy profitability.