2019 Health-System Buyers Guide


ScriptPro provides a comprehensive, integrated platform of robotics-enabled systems to optimize retail and ambulatory pharmacy operations. Their products promote safe and effective medication use and adherence. They offer robotic dispensing systems as well as several software solutions to improve pharmacists’ workflow efficiency including services for central workflow, inventory management, health messaging services, telepharmacy, and more.

Newest product or service: ScriptPro Advanced Pharmacy Clinical Services (APCS), mobile point of sale and meds to beds, and Storage and Retrieval System (SRS).

Contact Details
5828 Reeds Road, Mission, KS, 66202
(800) 673-9068


Total number of health-system pharmacy installation:

1000+ pharmacies

Largest facility where your system or product is installed:

Outpatient pharmacies

Percentage inpatient | outpatient


Products and Services

  Products (i.e., something designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Mobile Delivery Tracking
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Telepharmacy
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Drug Visuals (Image of dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Meds to Beds
  • DIR Fee Management
  • Clinical Services Support

  Interfaces (i.e. products or services from other vendors)

  • Pharmacy Management System
  • Will-call Bin Management
  • DME MAC/Medicaid Billing/Claims Submission
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Automated Counting
  • Adherence Packaging
  • Off-Site Backup/Recovery
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module

Platforms And Data Exchange Standards Supported

  • Windows
  • SQL
  • XML
  • iOS
  • EDI with Wholesalers
  • HL7

Enhanced Pharmacy Services

  • Comprehensive Medication Review
  • In Depth Counseling/Coaching
  • Collection of Vital Signs
  • Home Delivery/Home Visits
  • Specialty Medication Compounding

Software-based Adherence Support

  • Patient text messaging
  • Support for meds to beds programs

Product/Service Features

  Mobile App

  • Pharmacy location specifics
  • Ordering refills
  • Order status
  • Pickup reminders
  • Clinical “push” messaging to patients

  Will-call Bin Management

  • Fully automates storage and retrieval
  • Utilizes a patented single-step process to store prescription will call bags
  • Efficiently performs retrieval operations in approximately 10 seconds
  • Is simple to use and requires minimal user interaction
  • Automates Return to Stock processes and highlights at-risk patients for outreach
  • Utilizes barcode controls to accurately deliver the correct prescription every time
  • Improves operational accountability with detailed audit trails and user tracking
  • Eliminates diversion and increases security
  • Integrates user management across the SP Central Platform

  340B Revenue And Inventory Accounting

  • Real-time 340B eligibility check.
  • 100% accurate 340B/non-340B inventory selection.
  • Prevents Medicaid double-dip.
  • Utilizes pre-determined price tables when submitting claims.

  Pharmacy Inventory Control System

  • Real-time inventory tracking, order generation, and inventory receiving.
  • Direct EDI interfaces to suppliers.
  • Inventory allocation based on pending prescriptions in the pharmacy.
  • Automatic download of supplier catalogs.

  Prescription Pricing

  • Automated catalog updates​.
  • Integrated price tables.
  • Proprietary drug database with pricing standards.
  • Prescription pricing groups.

  Meds to Beds

  • Mobile POS.
  • Real-time updates.
  • Signature capture.
  • Mobile delivery.
  • Fully integrated

  Tools to Address DIR Fees

  • Isolates DIR fees in the electronic data feed and reports on them.
  • Links DIR fees to related Rx and classifies them.
  • Predicts future DIR clawbacks.

Features/Functionalities Included in Base Pharmacy System

  • Workflow
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Customizable clinical and operational edits/logic
  • Patient Web Portal (for profile review)
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Prescription Pricing
  • Translation for LEP patients
  • Prescription Synchronization
  • System Backup and Restore

Features/Functionalities Included in Point-of-sale System

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • EMV-compliant hardware
  • Point-to-point encryption of payment data
  • Near field communication (NFC) payments

  Number of EMVCo-certified Equipment Providers

  • Not specified

  Number of Point-to-point Encryption-certified Processors

  • Not specified

  NFC Payment Apps Supported

  • Apple Pay
  • Google Wallet

Automation/Central Fill

  Central-Fill Technology

  • Robotic dispensing
  • Counting technologies
  • High-volume workflow system/workstations
  • Conveying systems
  • Tote-based systems
  • Puck-based systems
  • Vial-based systems