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Tag: May/June 2014
The FDA, in consult with the Office of the National Coordinator for Health Information Technology (ONC) and the Federal Communications Commission (FCC), recently released a report outlining recommendations for regulating health information technology, as required by the Food and Drug Administration Safety and Innovation Act (FDASIA).
Computer-Rx hosted its third annual Idea Exchange users conference in March in Oklahoma City, bringing more than 600 attendees from pharmacies in 33 states and 45 vendor partners out for two days of learning and networking.
Integra held its annual Integra User Training Seminar earlier this year in New Orleans. Attended by nearly 200 people from over 90 pharmacies, the seminar was a memorable event for exhibitors and attending pharmacies alike.
A couple of weeks ago I shared with pharmacy students my views and experiences with drug economics. Putting the presentation together caused me to gather and review my thoughts after many years of working with the issues.
We recently read a report from Accenture that really got us thinking about what patients expect from their pharmacists and pharmacies. The report is titled “Great Expectations: Why Pharma Companies Can’t Ignore Patient Services.”
Pharmacy interns may interact with many computer systems within the prescription fulfillment workflow, with the most obvious being the pharmacy computer system. Interns who are educated on the different systems have the ability to impact the profitability of the pharmacy and improve customer service, while providing a head start on having a successful career as a pharmacist.
It is incredibly valuable to build a loyal base of customers who return to shop with you again and again. Rewards programs are a great way to do this, which is clear from their widespread use in retail. And you too can implement a sophisticated customer loyalty program for your pharmacy by using tools that are already available in many point-of-sale systems. Find out what you could be doing to reward your customers and build loyalty, whether you are just getting started or are an old hand looking to add functionality and implement new features.
In 2009 the American Society for Automation in Pharmacy (ASAP) published an analysis of the investment pharmacies make in technology and the impact this has on the patient in three categories: patient safety, patient adherence, and the prevention of fraud and abuse.
How do you get a handle on what your real ROI will be when looking to invest in robotics? Find out how Dave Lutz both crunched the numbers and assessed the more intangible benefits to arrive at an estimate of the value he’s getting from his robotics at Rhoads Pharmacy.