15950 Dallas Parkway, Suite 300, Dallas, TX 75248
Phone: 800-666-4797

Fusion-Rx is an IVR and patient communications solution. CareCLAIM is a medical claim billing solution. OmniLINK Vaccine Management Solution is a vaccine eligibility identification solution.

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Fusion-Rx is a patient communications solution that integrates IVR, text messaging, mobile app, online refill and email into a single solution.


  • DME MAC/Medicaid Billing/Claims Submission
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Barcode Scanning
  • Adherence Tools (software based)
  • Preedit Services


  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • POS (Point-of-Sale) System
  • Mobile Smart Device Apps
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software

Number of immunization registries to which product or system can submit and from which it can receive  records: 55

Platforms and data exchange standards supported

  • Windows
  • Linux
  • Software-as-a-Service (SaaS)
  • SQL
  • XML
  • Mac OS
  • iOS
  • Android
  • HL7

Ratio of customers to support staff: 20:1

Data analytics/business intelligence product features

  • Web-based dashboard
  • Customizable reports
  • Performance and utilization metrics
  • Actionable metrics

Patient communications management product features

  • Text messaging
  • Mobile app
  • Inbound and outbound IVR
  • Online refill
  • Email

Mobile app features

  • Pharmacy location specifics
  • Ordering refills
  • Order status
  • Allowing patients to access their medication profiles

Software-based adherence support via

  • Automation of outbound patient calls
  • Patient text messaging
  • Patient emails
  • Synchronized refills

Support for adherence systems post-sale via

    • Sales support
    • Training

Claims preedit services

  • In-workflow edits
  • Over 500 proprietary edits
  • Edits based on Medicare formulary

Professional services to help pharmacies optimize prescription fulfillment process

  • During our implementation process, we provide training and best practices for managing prescription fulfillment and patient communications.

Pharmacy, POS, and other system interfaces

  • BestRx Pharmacy Software
  • CarePoint
  • Cerner
  • Cerner Etreby
  • Computer-Rx
  • Cost Effective Computers
  • Digital Business Solutions
  • Epic
  • Foundation Systems
  • Freedom Data Systems
  • Health Business Systems (HBS)
  • Kalos
  • KeyCentrix
  • Kroll Computer Systems
  • Lagniappe Pharmacy Services (LPS)
  • Lexicom Computer Systems
  • Liberty Software
  • McKesson Hospital Systems
  • McKesson Pharmacy Systems & Automation
  • McKesson Workflow Bin
  • Micro Merchant Systems
  • pc I professional systems
  • PDX
  • PioneerRx
  • Prodigy Data Systems
  • QS/1
  • Retail Management Solutions
  • Rx30
  • RxMaster Pharmacy Systems
  • ScriptPro
  • SoftWriters
  • Speed Script
  • SuiteRx
  • VIP Computer Systems
  • VUCA Health
  • WesCom

Interfaces with companies offering pharmacies supporting services

  • Health Mart Atlas
  • Pfizer Share the Care

Approximate number of trade shows attended each year: 15

Specific trade shows

  • Cardinal Health Retail Business Conference
  • McKesson ideaShare
  • National Association of Chain Drug Stores (NACDS) Total Store Expo
  • National Association of Chain Drug Stores (NACDS) Regional Chain Conference