6555 Longshore St. Suite 200, Dublin OH 43017
Phone: 614-798-8170
Email: sramsey@updox.com
Web: www.updox.com

Updox gives pharmacists simple tools to manage all documentation and communications electronically. Our easy-to-use platform simplifies engagement with both patients and prescribers via secure text, voice, email, live video and more.

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Newest Product

Updox now offers HIPAA compliant Secure Text messaging which does not require a password or an app download for both patient and prescribers.


  • Workflow System
  • E-Signature Capture
  • Patient Communications Management (e.g. IVR, text, email or other
  • outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Telepharmacy


  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • Documentation and Billing for Immunizations
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Full Document Management (e.g., paperless send/receive, autorouting, central storage/retrieval, etc.)
  • Adherence Tools (software based)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module

Platforms and data exchange standards supported

Ratio of customers to support staff: 25:1

Patient communications management product features

  • HIPAA compliant secure text, voice, patient engagement portal, fax, and live video

Professional services to help pharmacies optimize prescription fulfillment process

  • Online patient engagement configuration services

Pharmacy, POS, and other system interfaces

  • Allscripts
  • BestRx Pharmacy Software
  • Computer-Rx
  • Creative Pharmacist
  • Epic
  • Health Business Systems (HBS)
  • Integra LTC Solutions
  • Liberty Software
  • Micro Merchant Systems
  • PioneerRx
  • QS/1
  • Rx30

Interfaces with companies offering pharmacies supportingĀ services

  • AmerisourceBergen
  • Cardinal Health
  • Global Payments
  • HD Smith
  • McKesson Pharmaceutical Distribution
  • Smith Drug

Approximate number of trade shows attended each year: 9

Specific trade shows

  • AmerisourceBergen ThoughtSpot
  • Cardinal Health Retail Business Conference
  • McKesson ideaShare
  • National Association of Chain Drug Stores (NACDS) Total Store Expo