Becoming a good retailer helps you make better, data-driven decisions for your pharmacy and learn more about who your customers are and what they want. Four pharmacies show how you can successfully navigate the path to putting your focus on the front-end by defining your goals and putting the pieces in place.
More from the January,February 2016 cover story, Front-End Focus: Paths To Retail Success, including Throwing a Twitter Party, Retail Is a People Business, Getting Good Advice, and why Loyalty Is Next on The Agenda.
In this interview with ComputerTalk’s Maggie Lockwood, DataScan President Kevin Minassian shares his thoughts on what he sees as pharmacy’s survival and areas for growth.
A new report from Avalere Health, entitled “Developing Trends in Delivery and Reimbursement of Pharmacist Services,” outlines several factors that could help facilitate broader reimbursement for pharmacist services. The report was released in November and funded by the National Association of Chain Drug Stores (NACDS).
We will start this column with a few questions, answers, and interesting facts. In the United States, what would you guess is responsible for more unintentional deaths than cocaine and heroin combined? Opioid analgesics. In 2013, what caused more deaths than homicide? Prescription analgesics. While the United States accounts for approximately 5% of the world’s population, it accounts for 80% of the world’s opiate use and 99% of the world’s hydrocodone use.
Thought on two initiatives helping stem the tide of drug abuse and diversion: NABP InterConnect and NARxCHECK.
These are a couple of things that I wrote about a few years ago. Please let me know if you have tried them (or will). Both are applicable to independent pharmacies. But only because the chains aren’t smart enough to do them. Both are easy. And both will tell you a lot about your pharmacy’s faults and features.