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From The Issue: November/December 2023

In The Issue...

Check Out Our Pharmacy Technology Buyers Guide

Click the button to jump to the Buyers Guide with vendor listings and quick reference tables to compare vendors and easily find out which offer the pharmacy software features and services you are looking for.

More From ComputerTalk

NCPA Digest Shows Pharmacy Services Continue

THE NATIONAL COMMUNITY PHARMACISTS ASSOCIATION (NCPA) released its digest at its recent annual meeting showing financial, practice, and service trends among the nation’s independent pharmacists. Trends reported in this year’s digest reflect many issues occurring within the profession: reimbursement pressure from government payers and PBMs, staffing challenges, increased nonprescription patient care services, and community involvement.

Pharmacy in 2023: A Look Back

ComputerTalk Publisher Bill Lockwood's take on how 2023 went for community pharmacies, including their fight to bring down the PBMs (pharmacy benefit managers) a peg or two, battling for better reimbursement, DSCSA, and what the chain's struggles may mean.

Use of Immersive Technologies in Healthcare

While there's been a lot of attention on AI recently, there's the similarly exciting and expanding field of immersive technologies in healthcare, including virtual reality, augmented reality, and mixed reality.
HOW IS AI HERE, THERE, AND EVERYWHERE, BUT NOT IN your pharmacy? Even though AI (artificial intelligence) surrounds us in nearly every aspect of our lives, including the smartphone in your hand or pocket right now, it’s been slow to be used by pharmacies. DrFirst is about bringing clinical-grade AI to help pharmacies improve efficiency and safety, the reactions range from curious to skeptical.

AI: Here, There, and Everywhere But Pharmacies?

Even though AI (artificial intelligence) surrounds us in nearly every aspect of our lives, including the smartphone in your hand or pocket right now, it’s been slow to be used by pharmacies.

2023 FrameworkLTC Customer Conference

FrameworkLTC hosted 400 customer during its 13th Annual User Conference in Boston this September; the theme was “Build, Partner, Serve: Connecting the LTC Ecosystem.”

More From Pharmacy Experts

Five Pharmacy Pain Points – And The Technology Solutions That Can Minimize Their Impact

The list of pharmacy pain points is certainly long. But there are solutions. Resources are available to help pharmacists navigate these challenges, most notably including technology-based solutions that can automate workflows and seamlessly perform tasks that used to require chunks of staff time.
Beginning in January 2024 direct and indirect remuneration (DIR) fees will no longer be collected retroactively. Instead, they will be collected up front, and deducted from reimbursements paid to pharmacies. But during the first few months of 2024, when the new process takes effect, pharmacies face the very serious situation of what can only be seen as a “double whammy” — 2024 DIR fee assessments withheld at the same time that 2023 fees are retroactively assessed. PrimeRx can help.

DIR Fees are Changing in 2024 – Are You Ready?

Beginning in January 2024 direct and indirect remuneration (DIR) fees will no longer be collected retroactively. Instead, they will be collected up front, and deducted from reimbursements paid to pharmacies. Are you ready?
BestRx Your Pharmacy App 5 Reason Why Your Pharmacy Needs A Mobile App

5 Reasons Your Pharmacy Needs a Mobile App

As consumers continue to move towards an app-dominated lifestyle, your pharmacy will need to adapt and meet patients where they are — on their mobile devices. Here are five reasons your pharmacy needs a mobile app.
The Medical AI Podcast: Health Informatics and AI

The Medical AI Podcast: Health Informatics and AI

Episode 11 of the Medical AI Podcast, in which host Dr Felix Beacher delves into the crossroads of AI and health informatics, guided by expert guest Professor Mark Braunstein, Professor Braunstein shares his expertise in the field of health informatics.
Managed Health Care Associates, Inc. (MHA) Pharmacy Revenue Specialty Pharmacy LTC Pharmacy Infusion Pharmacy

Ways for Post-acute Pharmacies to Boost Revenue

Russ Procopio is executive vice president of the post-acute pharmacy team at Managed Health Care Associates, Inc. (MHA). In this interview with Will Lockwood, ComputerTalk’s director of editorial content, Procopio discusses ways these pharmacy segments can boost revenue.

Four Ways Technology Can Boost Your Pharmacy’s Services

The writing’s on the wall: technology is revolutionizing the way pharmacies provide services. Fortunately, as a pharmacist, you can take advantage of these advances to improve your services and increase customer satisfaction. At ComputerTalk For The Pharmacist, we always have a finger on the pulse of the pharmaceutical tech...
Increasing pharmacy revenue

3 Ways Pharmacies Can Generate Additional Revenue

Fighting shrinking margins at your pharmacy? Consider expanding to include products and services that require little to no third-party involvement. Learn how robust, user-friendly pharmacy software from BestRx can help stores efficiently manage many other revenue-generating services, beyond prescription sales. 

More From The Issue

Cover Story | The Best Ideas for Pharmacy in 2024

Our cover story looks at the best ideas for improving pharmacy operations, meeting challenges, and making a difference in 2024.

Direct Access | Name Change Puts the Spotlight on Outcomes

ComputerTalk Publisher Bill Lockwood talks to Jude Dieterman, CEO of Outcomes (formerly Transaction Data Systems), who explains the company’s growth through assembling technology companies and integrating their strengths into one solution: OutcomesOne.

Direct Access | PrimeRx Puts Emphasis on Product Thought Leadership

Technology is a not just a tool, but a driving force behind transformative change, according to PrimeRx CEO Ketan Mehta, who in this interview with ComputerTalk’s Maggie Lockwood explains how that philosophy is behind the company’s newest offerings that support pharmacy’s transition to value-based care.

Pharmacy Forward | Why It’s Critical to Elevate the Pharmacist Profession

ComputerTalk’s Will Lockwood spoke with Gold Eneyo, Pharm.D., director of clinical pharmacy services at AmerisourceBergen, and Peter Kounelis, R.Ph., VP of AmerisourceBergen’s PSAO (pharmacy services administrative organization), Elevate Provider Network, on the important reasons why pharmacists can, and should, promote their value in the healthcare system going into 2024.

Feature | AI: Here, There, and Everywhere But Pharmacies?

by David Sellars, C.Eng.
In this follow-up article on clinical-grade AI (artificial intelligence), DrFirst’s David Sellars explains how AI can streamline workflow, prevent errors, and save staff from tedious data entry.

Feature | The Invisible Competitive Advantage

by Bruce Kneeland
Although it seems like a challenge to define the atmosphere you want your pharmacy to have, it’s important to invest time and energy in creating an “invisible advantage” that fits your ultimate business goals and vision for your pharmacy.

Publisher’s Window | 2023

Technology Corner | Use of Immersive Technologies in Healthcare

Viewpoints | What’s to Come in 2024

Catalyst Corner
 | NCPA Digest Shows Pharmacy Services Continue

Two Conferences Covered…

The 2023 NCPA Annual Convention

and

The 2023 FrameworkLTC Users Conference