From The Issue: November/December 2023

_{Cover Story | The Best Ideas for Pharmacy in 2024}

_{Our cover story looks at the best ideas for improving pharmacy operations, meeting challenges, and making a difference in 2024.}

_{Direct Access | Name Change Puts the Spotlight on Outcomes}

_{ComputerTalk Publisher Bill Lockwood talks to Jude Dieterman, CEO of Outcomes (formerly Transaction Data Systems), who explains the company’s growth through assembling technology companies and integrating their strengths into one solution: OutcomesOne.}

_{Direct Access | PrimeRx Puts Emphasis on Product Thought Leadership}

_{Technology is a not just a tool, but a driving force behind transformative change, according to PrimeRx CEO Ketan Mehta, who in this interview with ComputerTalk’s Maggie Lockwood explains how that philosophy is behind the company’s newest offerings that support pharmacy’s transition to value-based care.}

_{Pharmacy Forward | Why It’s Critical to Elevate the Pharmacist Profession}

_{ComputerTalk’s Will Lockwood spoke with Gold Eneyo, Pharm.D., director of clinical pharmacy services at AmerisourceBergen, and Peter Kounelis, R.Ph., VP of AmerisourceBergen’s PSAO (pharmacy services administrative organization), Elevate Provider Network, on the important reasons why pharmacists can, and should, promote their value in the healthcare system going into 2024.}

_{Feature | AI: Here, There, and Everywhere But Pharmacies?}

_{by David Sellars, C.Eng.
In this follow-up article on clinical-grade AI (artificial intelligence), DrFirst’s David Sellars explains how AI can streamline workflow, prevent errors, and save staff from tedious data entry.}

_{Feature | The Invisible Competitive Advantage}

_{by Bruce Kneeland
Although it seems like a challenge to define the atmosphere you want your pharmacy to have, it’s important to invest time and energy in creating an “invisible advantage” that fits your ultimate business goals and vision for your pharmacy.}

<sub>Publisher’s Window | 2023

Technology Corner | Use of Immersive Technologies in Healthcare

Viewpoints | What’s to Come in 2024

Catalyst Corner | NCPA Digest Shows Pharmacy Services Continue

Two Conferences Covered…</sub>

_{The 2023 NCPA Annual Convention}

_and

_{The 2023 FrameworkLTC Users Conference}