The message was clear during the QS/1 panel at the PDS Super Conference featuring customers Jason Turner and John Pugh: Scaling up programs that support a patient-centric pharmacy practice is not only doable, it’s the best way to guarantee that independent pharmacy will succeed in the future.

In June 2019, the Community Pharmacy Foundation (CPF) and the Community Pharmacy Enhanced Services Network (CPESN) announced a new dynamic program, Flip the Pharmacy (FtP). The goal of FtP is to provide the scale to “flip” pharmacy from a professionally unsustainable, point-in-time, prescription-level practice model to a professionally sustainable, longitudinal, patient-level practice model.

Pharmacies are finding standard practices are being upended. In order to keep patients and staff safe, the transaction workflow must change to accommodate “social distancing.” A speedy transaction is more appreciated than ever. Your POS system can help with the efficiency. But you’re still the ingredient that makes it personal. Here are some ideas.

With pharmacies being busier than ever these days, we polled system vendors and users to find out which software feature or application used increases operating efficiency. From developing new workflows to respond to the COVID-19 pandemic to revising steps to meet new business demands and goals, from how automation can impact workflow to how to work with your vendor to fine tune your pharmacy operations – Here’s what we found.

The COVID-19 pandemic has meant that already busy pharmacies have seen big spikes in Rx volumes and a need for capital improvements and staff expansion that were not in the 2020 strategic plan or budget. Find out how three pharmacies found Kirby Lester KL1 counting technology is a plug-and-play solution to address these issues.