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From The Issue: January/February 2023

Check Out Our Pharmacy Technology Buyers Guide

Click the button to jump to the Buyers Guide with vendor listings and quick reference tables to compare vendors and easily find out which offer the pharmacy software features and services you are looking for.

In The November/December 2022 Issue

Kneelands Notes

More From The Issue

Kneeland's Notes Bruce Kneeland

Soft Skills: A Major Pharmacy Success Factor

Despite the differences in their formats there was one effective characteristic all three pharmacies had. It was the feeling that the people who worked there liked one another and liked serving their patients. Somehow the owners of these three pharmacies had mastered what management experts call “soft skills.” These managers seem to understand that pharmacy is a people business! How well you greet, treat, and respond to people is one of the secrets of success.

More From Pharmacy Experts

The Medical AI Podcast: Health Informatics and AI

The Medical AI Podcast: Health Informatics and AI

Episode 11 of the Medical AI Podcast, in which host Dr Felix Beacher delves into the crossroads of AI and health informatics, guided by expert guest Professor Mark Braunstein, Professor Braunstein shares his expertise in the field of health informatics.
Managed Health Care Associates, Inc. (MHA) Pharmacy Revenue Specialty Pharmacy LTC Pharmacy Infusion Pharmacy

Ways for Post-acute Pharmacies to Boost Revenue

Russ Procopio is executive vice president of the post-acute pharmacy team at Managed Health Care Associates, Inc. (MHA). In this interview with Will Lockwood, ComputerTalk’s director of editorial content, Procopio discusses ways these pharmacy segments can boost revenue.

Four Ways Technology Can Boost Your Pharmacy’s Services

The writing’s on the wall: technology is revolutionizing the way pharmacies provide services. Fortunately, as a pharmacist, you can take advantage of these advances to improve your services and increase customer satisfaction. At ComputerTalk For The Pharmacist, we always have a finger on the pulse of the pharmaceutical tech...
Increasing pharmacy revenue

3 Ways Pharmacies Can Generate Additional Revenue

Fighting shrinking margins at your pharmacy? Consider expanding to include products and services that require little to no third-party involvement. Learn how robust, user-friendly pharmacy software from BestRx can help stores efficiently manage many other revenue-generating services, beyond prescription sales. 

Sonexus Hub Impact in Specialty Pharmacy Patient Journey

In this interview, Luis Portela, director of access and patient support at Cardinal Health Sonexus™ Access And Patient Support, explains how a hub provides clear pathways and tailored solutions to each patient during a treatment journey and why an important part of the care coordination around specialty drugs is communication.

Technology that Powers Pharmacist Role in Clinical Decision Support

Pharmacists’ expertise in clinical decision support is moving front and center to the hospital setting for reducing readmissions and increasing adherence rates. Reaching patients where they are and packaging prescriptions to take home reduce the gap in adherence rates. This is the opportunity to be part of a collaborative team...
Critical Health-System Pharmacy Systems: POS and AI Improve Patient Care

2 Critical Health-System Pharmacy Systems: POS and AI Improve Patient Care

Streamline health-system operations and improve profitability with 2 critical health-system pharmacy systems: POS and AI Improve Patient Care. Achieve goals that were always important to hospital pharmacies, but in the wake of COVID-19’s stresses to the healthcare system, there’s even more of a need to implement digital solutions.

More From The Issue

Cover Story | Diversifying Pharmacy Revenue

Pharmacies can no longer rely on prescription dispensing as the main source of revenue. But when you have the right staffing and the right technology, you can build new revenue streams. We take a look at three different pharmacies to hear how each has diversified its operations.

Pharmacy Forward | Ways for Post-acute Pharmacies to Boost Revenue

Russ Procopio, executive VP of the post-acute care pharmacy team at Managed Health Care Associates, Inc., on where he sees opportunity.

Direct Access | Advasur: A Solution for DSCSA Compliance

In this interview with Randy Hoggle, B.Pharm., D.Ph., M.B.A., managing director of Advasur’s DSCSA Compliance Services Resource Center, he explains how Advasur can help pharmacies be compliant.

Direct Access | Liberty Software: Developing What Pharmacists Want

Jeremy Manchester, president of Liberty Software, tells us how his company is helping independent pharmacies improve day-to-day operations.

Feature | Soft Skills: A Major Success Factor

by Bruce Kneeland

The owners of three pharmacies have mastered what management experts call “soft skills.” These owners seem to understand that pharmacy is a people business. How well you greet, treat, and respond to people is one of the secrets of success.

Feature | Perseverance Leads to Outstanding Adherence Program

by Maggie Lockwood

Tim Mitchell, R.Ph., owner of Mitchell’s Drug Stores based in Neosho, Mo., knew he had the foundation to improve adherence. His efforts were recognized by the National Community Pharmacists Association when he was presented with the Innovation Center Outstanding Adherence Practitioner Award. Here‘s his story.

Industry Watch | ASAP 2023 Annual Conference

Publisher’s Window | The Railroads and the Internet

Technology Corner | Desired Characteristics of Technology-Based Tools for Behavior Change

Viewpoints | The Inflation Reduction Act Impact on Prescriptions

Catalyst Corner | From Surplus to Shortage

This issue of ComputerTalk is all about creating a culture of value for your pharmacy and increasing the value of your pharmacy in your community through technology improvements and understanding the role of a pharmacist in your community. If you are looking for a competitive edge in the industry and to improve your processes, ComputerTalk is here to give you the knowledge and skills you need to succeed.