From The Issue: January/February 2023

Cover Story | Diversifying Pharmacy Revenue

Pharmacies can no longer rely on prescription dispensing as the main source of revenue. But when you have the right staffing and the right technology, you can build new revenue streams. We take a look at three different pharmacies to hear how each has diversified its operations.

Pharmacy Forward | Ways for Post-acute Pharmacies to Boost Revenue

Russ Procopio, executive VP of the post-acute care pharmacy team at Managed Health Care Associates, Inc., on where he sees opportunity.

Direct Access | Advasur: A Solution for DSCSA Compliance

In this interview with Randy Hoggle, B.Pharm., D.Ph., M.B.A., managing director of Advasur’s DSCSA Compliance Services Resource Center, he explains how Advasur can help pharmacies be compliant.

Direct Access | Liberty Software: Developing What Pharmacists Want

Jeremy Manchester, president of Liberty Software, tells us how his company is helping independent pharmacies improve day-to-day operations.

Feature | Soft Skills: A Major Success Factor

by Bruce Kneeland

The owners of three pharmacies have mastered what management experts call “soft skills.” These owners seem to understand that pharmacy is a people business. How well you greet, treat, and respond to people is one of the secrets of success.

Feature | Perseverance Leads to Outstanding Adherence Program

by Maggie Lockwood

Tim Mitchell, R.Ph., owner of Mitchell’s Drug Stores based in Neosho, Mo., knew he had the foundation to improve adherence. His efforts were recognized by the National Community Pharmacists Association when he was presented with the Innovation Center Outstanding Adherence Practitioner Award. Here‘s his story.

Industry Watch | ASAP 2023 Annual Conference

Publisher’s Window | The Railroads and the Internet

Technology Corner | Desired Characteristics of Technology-Based Tools for Behavior Change

Viewpoints | The Inflation Reduction Act Impact on Prescriptions

Catalyst Corner | From Surplus to Shortage

This issue of ComputerTalk is all about creating a culture of value for your pharmacy and increasing the value of your pharmacy in your community through technology improvements and understanding the role of a pharmacist in your community. If you are looking for a competitive edge in the industry and to improve your processes, ComputerTalk is here to give you the knowledge and skills you need to succeed.