From The Issue: July/August 2021

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Check Out Our Pharmacy Technology Buyers Guide

Click the button to jump to the Buyers Guide with vendor listings and quick reference tables to compare vendors and easily find out which offer the features and services you are looking for.

In The July/August 2021 Issue

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The Internet: Friend or Foe?

Cybercriminals have found a way to monetize the internet in a big way. This is something to take seriously. Health systems in particular have been the target of cybercrime and ransom demands, the latter paid in order to reclaim data files. Do what is necessary to avoid being a victim.

Americans Want Access to Their Healthcare Data

The new federal health IT five-year strategic plan supports easier data sharing. It is an outcomes-driven plan designed to meet the needs of patients, caregivers, health providers, payers, researchers, developers, and innovators.

How Should Pharmacies Handle Unbranded Biologics?

Pharmacists often think of the terms “brand” and “generic” as dichotomous and mutually exclusive, so it is not surprising that unbranded biologics, such as insulin and human growth hormone, seem to be causing confusion for pharmacies when it comes to product selection. We will address how unbranded biologics are being displayed in pharmacy management systems and what pharmacists need to do to make sure they are being reimbursed appropriately.
Pharmacy Leadership

Two Goals for Any Pharmacy Leader

Here are two leadership traits to address when developing your pharmacy culture that will help you run a better pharmacy. First, a pharmacy’s corporate culture is its most important competitive advantage. Second, a good leader is able to instill pharmacy employees with the sense that what they do serves a noble cause.

COVID-19: Addressing Vaccine Hesitancy

As vaccination efforts continue, major barriers must be addressed in order for these efforts to be effective. Here we will discuss vaccine hesitancy — a barrier for many in terms of getting vaccinated — as well as technology you can use when creating messaging campaigns to promote incentives, assistance programs, and pertinent information to prompt patients to get vaccinated.

More From Pharmacy Experts

Automation Drives Innovation, Scalable Home Delivery Programs Grane Rx Parata Case Study

Automation Drives Innovation, Scalable Home Delivery Programs

Grane Rx demonstrates how automating as many tasks as possible will be the baseline standard for success as the role of the pharmacist continues to evolve and expand. Read a case study of this critical foundation upon which all of pharmacy can step into the future.

Lessons Learned: Opportunities in COVID-19 Vaccine Deployment

Michael Ganio, Pharm.D., M.S., BCPS, FASHP and senior director, pharmacy practice and quality at the American Society of Health-System Pharmacists, talked about the progress in vaccine administration, the development of better communication between health departments and patients, and how all the bumps in the road of this vaccine rollout will make the process easier in the future.
RedSail-Technology-Landscape-Logo-Lockup-800

Resilience and Innovation: RedSail Technologies’ Next-Gen Vision

Kraig McEwen, CEO of RedSail Technologies, LLC, spoke with ComputerTalk’s Maggie Lockwood about the company’s vision for the independent pharmacy market as its portfolio increases to include three major software players. With a long background in healthcare technology, McEwen sheds light on the importance of scale for independent pharmacy, as well as innovative technology platforms that respond to the healthcare trends toward value-based care.

The ROI of your Pharmacy Management Software During COVID-19

Stuck with clunky software, outdated technology, and limited integration? Is your pharmacy management system is simply holding you back at a time when your patients need you most? Learn how your pharmacy management solution should keep up during COVID-19 and that there is an ROI to switching to a better solution.

Pharmacies Have the Vaccines, But Do They Have the Time?

With a newfound focus and pressure on pharmacies and pharmacists as frontline healthcare providers, the industry needs to ensure these pharmacies are equipped to handle such demand. How can pharmacists streamline operations, reallocate their staff, and put a focus on immunization efforts? Pharmacy automation.

KL1Plus Automation Advances Community Hospital Pharmacy Programs

A major contributor to the success of Memorial Hospital’s outpatient pharmacy expansion is also the smallest and simplest: a Kirby Lester KL1Plus verification-plus-counting device for prescription verification and counting.
COVID-19 Vaccine 1st and 2nd Dose Scheduling

The Drive for Global Vaccination: Pharmacy’s Role in Ending the COVID-19 Pandemic

TRHC's Farah Madhat and Robert Alesiani on the tools community pharmacies are deploying to support the unprecedented efforts to roll out COVID-19 vaccines. From patient scheduling and intake to second-dose management, reporting, and community education, learn about how pharmacists are making it all work.

More From The Issue

Cover Story | Chain Market Report

Our annual survey dives into the chain pharmacy technology priorities.

Chain pharmacies have plenty on their plate right now. In our annual survey, we found leadership is looking to build on the value pharmacy has demonstrated through a successful pandemic response.

This market segment certainly played a strong role in the COVID-19 response as well. Here, we take our annual look at the top pharmacy technology, patient care, and operational challenges and priorities for chains, diving into the details with several to find out what they are doing not just to stay afloat, but to thrive.

Plus… Central Fill: A Solution to Lasting Pandemic Trends

by Mark Longley, Chief Strategy and Business Development Officer, Parata Systems

Changes from the pandemic have been recognized as beneficial, and the expectation is that pharmacies can thrive if they keep meeting the needs of customers in this manner — there can’t be any reverting back to January 2020. The solution is a trend we are seeing across the pharmacy industry — innovate with automation — especially in centralized services and pharmacy software.

Pharmacy Forward | A New Pharmacy System Leads to New Initiatives

Health Care Partners of South Carolina switched to Computer-Rx for its enhanced reporting features, and was surprised by the added benefits that came along with the workflow features.

Exclusive Web Content | Success Through Customer Engagement

Three case studies show how pharmacy retailers use the Epicor Eagle point-of-sale system to create customer interactions that are memorable and build engagement. Learn about strategies to reap the rewards of long-term engagement, loyalty, and advocacy for your business.

Feature | Two Goals for Any Pharmacy

by Bruce Kneeland

Being a good listener, providing clear direction, treating people fairly, and clearly communicating the benefits of your pharmacy to patients, prescribers, and team members are all critical leadership traits. But I’d like to bring up two other leadership traits.

Developing the right culture, and making sure your team knows that what they do is important will help you run a better pharmacy.

Feature | Expanding COVID-19 Vaccine Support Services

by Sandra Leal, Pharm.D.

From medication safety to immunizations, pharmacy technology vendors can alleviate administrative burdens.

Endorsed as critical providers in the national COVID-19 vaccination response, pharmacies can meaningfully impact vaccine uptake and help eradicate the pandemic — with the right support.

Feature | AI Gives Pharmacy the Edge

by Maggie Lockwood

Galva Pharmacy was the first in the United States to use artificial intelligence to accurately translate e-prescriptions, helping avoid medication errors and saving time for each drug dispensed. How an interface between DrFirst and Speed Script pharmacy technology has given one pharmacist more time to do what he loves: care for his patients and his community.

Publisher’s Window | The Internet: Friend or Foe?

The internet is something we cannot live without these days. In that sense, it is our friend. On the other hand, it is becoming our foe as well. I am referring to cybercrime, which is increasingly becoming a real threat to all of us.

Technology Corner | COVID-19: Addressing Vaccine Hesitancy

We will discuss vaccine hesitancy — a barrier for many in terms of getting the world vaccinated — as well as technology you can use when creating messaging campaigns to promote incentives, assistance programs, and pertinent information to prompt patients to get vaccinated.

Viewpoints | How Should Pharmacies Handle Unbranded Biologics?

Pharmacists often think of the terms “brand” and “generic” as dichotomous and mutually exclusive, so it is not surprising that unbranded biologics, such as insulin and human growth hormone, among others, seem to be causing confusion for pharmacies when it comes to product selection. We will address how unbranded biologics are being displayed in pharmacy management systems and what pharmacists need to do to make sure they are being reimbursed appropriately.

Catalyst Corner | Americans Want Access to Their Healthcare Data

More than 67% of those surveyed want their doctors, hospitals, and other health providers to share advanced care plans, end-of-life preferences, images, and family medical histories. The 2020-2025 Federal Health IT Strategic Plan’s goals, objectives, and strategies highlight how important electronic health information is, including how it is enabled by public health surveillance, telehealth, and remote monitoring. He notes that while gains have been made, much work remains to ensure patients and caregivers have access to “valuable, usable information.”

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