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From The Issue: July/August 2022

Podcast: Adopting Cutting-edge Secure Messaging In Pharmacy

Hear from RedSail Technologies Director of Platform Components Louie Foster about secure messaging and secure chat. Listen now to find out what these messaging tools have to offer pharmacies and where Foster sees us on the adoption curve for each.

Check Out Our Pharmacy Technology Buyers Guide

Click the button to jump to the Buyers Guide with vendor listings and quick reference tables to compare vendors and easily find out which offer the pharmacy software features and services you are looking for.

In The July/August 2022 Issue

Pharmacy Forward Video

More From The Issue

Will Mark Cuban Disrupt Pharmacy?

There is a new disruption for pharmacies. Mark Cuban, billionaire owner of the NBA’s Dallas Mavericks, opened a pharmacy, Cost Plus Drug Company, in January to circumvent the PBMs by selling popular generics directly to consumers with a 15% markup plus a $3 dispensing fee and a $5 shipping charge.
PBM ExpressScripts, CareMark, Humana, OptumRX

Kneeland’s Notes: Solving The PBM Problem

The people, processes, and companies are already in place to solve many of the problems pharmacies have with the large PBMs. What’s needed is for more companies to choose one of these more pharmacy-friendly PBMs.
How Central Fill Can Lead Pharmacy Technicians to New Roles TPV Technician Product Verification

How Central Fill Can Lead Pharmacy Technicians to New Roles

Central fill is an opportunity for pharmacy technicians to expand their role in the pharmacy. One such role is technician product verification (TPV). Look to develop your technician staff now so they are ready when TPV comes to your state

More From Pharmacy Experts

Increasing pharmacy revenue

3 Ways Pharmacies Can Generate Additional Revenue

Fighting shrinking margins at your pharmacy? Consider expanding to include products and services that require little to no third-party involvement. Learn how robust, user-friendly pharmacy software from BestRx can help stores efficiently manage many other revenue-generating services, beyond prescription sales. 

Sonexus Hub Impact in Specialty Pharmacy Patient Journey

In this interview, Luis Portela, director of access and patient support at Cardinal Health Sonexus™ Access And Patient Support, explains how a hub provides clear pathways and tailored solutions to each patient during a treatment journey and why an important part of the care coordination around specialty drugs is communication.

Technology that Powers Pharmacist Role in Clinical Decision Support

Pharmacists’ expertise in clinical decision support is moving front and center to the hospital setting for reducing readmissions and increasing adherence rates. Reaching patients where they are and packaging prescriptions to take home reduce the gap in adherence rates. This is the opportunity to be part of a collaborative team...
Critical Health-System Pharmacy Systems: POS and AI Improve Patient Care

2 Critical Health-System Pharmacy Systems: POS and AI Improve Patient Care

Streamline health-system operations and improve profitability with 2 critical health-system pharmacy systems: POS and AI Improve Patient Care. Achieve goals that were always important to hospital pharmacies, but in the wake of COVID-19’s stresses to the healthcare system, there’s even more of a need to implement digital solutions.

Technology that Drives Innovative Health-System Pharmacy Services

Automation and technology solutions can answer the paramount need in health-system pharmacy for safety and accuracy, as well as improving outcomes. With these aspects automated, health-system pharmacists can practice at the top of their license.

Newest Trends in Pharmacy Delivery Services

There are a variety of barriers to care that pharmacies can help patients overcome. For example, drug costs can be a significant barrier for millions of Americans. Pharmacists can address this barrier by working with prescribers to make appropriate substitutions of lower cost medications. Actually getting into the pharmacy...

Lessons Learned: Opportunities in COVID-19 Vaccine Deployment

Michael Ganio, Pharm.D., M.S., BCPS, FASHP and senior director, pharmacy practice and quality at the American Society of Health-System Pharmacists, talked about the progress in vaccine administration, the development of better communication between health departments and patients, and how all the bumps in the road of this vaccine rollout will make the process easier in the future.

More From The Issue

Cover Story | Chain Market Trends

2022 has seen chain pharmacy operations getting back to a more normal footing. Overall the trend is to look for efficiency gains everywhere, as pharmacies balance prescription volumes with clinical activities. Chains are doing their best to address challenges such as PBMs‘ (pharmacy benefit managers) continual tightening of performance requirements associated with DIR (direct and indirect remuneration) fees, reimbursements for clinical services that aren’t remotely commensurate with the service and pharmacy costs, and a consolidation among technology vendors that can unsettle long-standing partnerships that chains have developed.

Direct Access | Evolution of Robotic Dispensing

Robotics is now a mainstay in many pharmacy settings and has transformed the dispensing process, making it more efficient and safer for patients. In this interview with ComputerTalk‘s publisher, Bill Lockwood, Mike Coughlin, founder and CEO of ScriptPro, tells us how it all came about and the trajectory of the company since then.

Feature | How Central Fill Can Lead Techs to New Roles

by Christine Cline-Dahlman, B.F.A., C.Ph.T-Adv

Central fill is an opportunity for technicians to expand their role in the pharmacy. One such role is technician product verification (TPV). Look to develop your technician staff now so they are ready when TPV comes to your state.

Feature | Protecting Your Patients and Business: More on DSCSA Compliance Requirements

by J. Randall Hoggle, B.Pharm., D.Ph., M.B.A.

In part II of this series on the Drug Supply Chain Security Act (DSCSA), learn about the five additional requirements that must be implemented by Nov. 27, 2023.

Feature | Creating a Services-Based IT Development and Implementation Roadmap

by Lisa Schwartz, Pharm.D.

In her work at the National Community Pharmacists Association (NCPA), the author hears what new features will drive future software development.

Feature | Kneeland’s Notes

by Bruce Kneeland

No one idea, strategy, or tactic is the final answer to the pharmacy benefit manager problem, but getting suppliers and vendors to join pharmacists in the fight would be another tool to generate change to the status quo.

Publisher’s Window | Disruptions

Technology Corner | Collaborating to Maximize Health Information Technology Innovations

Viewpoints | Pharmacogenetics: Pharmacy Evolution Rolls On

Catalyst Corner | COVID-19 and Its Aftereffects