Micro Merchant Systems has released it latest software update, PrimeRx v2.9.4.x, with a number of new automated refill management features, enhancements to a customized pharmacy workflow, and the new My PrimeRx Owners App for real-time business performance analytics. Pharmacy owners now have the freedom to define their workflow through a completely automated refill management system to improve patient adherence. To help here as well, the new version includes a convenient way to synchronize refills and create custom care plans.

The company also included in the new release two-way outbound calling, SMS/TXT, and email to stay in touch with patients. This feature reduces the time and cost in sending patient reminders.

Ketan Mehta, CEO of the company, sums it up this way: “With a client-centered approach, our customizable suite of products accommodates the needs of individual pharmacies for optimal operational success.”