Synergy Medical Installs First Ultra in U.S.

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Synergy automation provides the speed and accuracy of robotic filling while providing flexibility to pharmacies to use the compliance packaging their customers prefer. The company’s newest offering, the Ultra, featured in our story on Absolute Pharmacy in North Canton, Ohio, was installed this week. Chief Operating Officer Kevin Fearon, R.Ph., decided to upgrade to the SynMed Ultra to accommodate the growth he sees in the assisted-living market. The system can fill 30 different types of cards, and it’s fast – filling 240 single dose cards/per hour, and 102 multidose cards per hour. You can read more on the features here.

We looked at all of the multidose technology available and chose SynMed because of their commitment to quality, with a team of engineers that both manufacture and support their product. Many automated solutions are built overseas and managed by distributors that are challenged by the outsourcing of the engineering and manufacturing,” says Fearon.

“In addition, we believe there are benefits to the pneumatic technology used by SynMed vs. gravity, and SynMed can fill many final package formats to fit different patient settings. The pharmacy is not locked in to any one consumable, and this provides us flexibility to meet various customer needs in the continuum of care.”

The installation process went really well, according to Jerry Liliestedt, VP operations at Absolute. “Jean-François and Denis (pictured) are both really great guys and got the work done with great efficiency. It was nice having them here. We are very excited to get started with using it.”

Read the Absolute Pharmacy case study here. To learn more about Synergy Medical, visit their Buyers Guide listing.  

While the company expands its U.S. presence, they have added to its staff as well. Brad Horst was named director of sales, Eastern United States, and Charles Kallmeyer named sales manager Southeast region. 

Horst joined Synergy Medical in September 2017 with 13-plus years of experience in retail and long-term care (LTC) pharmacy, servicing independents and regional and national chains. He has served as a business development manager of long-term care and retail independents at Cardinal Health. He has a B.A. in communication studies from The College of Wooster in Wooster, Ohio. Brad is familiar with prescription packaging after working for Centor (a Gerresheimer company). “I’m seeing how many customers are now offering blister packaging to improve patient adherence; filled manually, this process can be very time-consuming,” he says. “One of the many factors that attracted me to Synergy Medical is that SynMed automation offers a true solution that lets our customers gain volume without adding labor costs.” 

Charles Kallmeyer started his sales career in the pharmacy robotics industry at ScriptPro. An interest in the long-term care industry led him to Guardian Pharmacy, where he served as director of sales and marketing, and then to Centor as he learned more about prescription packaging. Kallmeyer recognized that technology would solve the complications that happen during med passes at LTC facilities, which led him to join Synergy in the fall. “I have seen firsthand at facilities how patients can be impacted by non-medication adherence, and this can easily be resolved through automation. I look forward to helping pharmacies and LTC facilities serve their patients better.” Now based in Tampa, Fl., Kallmeyer graduated from the University of Cincinnati with a degree in finance. CT

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