An article from MSP Consulting’s Steve Beene explains how to maintain both customer service and a secure payment environment in the face of increasing challenges.

“The holidays also bring the need for merchants to adhere to customer demands and create a fast and streamlined checkout process to avoid abandoned sales.  Typically in the interest of convenience, key security measures are discarded and fraudsters are presented with an avenue that is often less secure; therefore, easily targeted. Likewise because fraudsters can exploit the convenience of mobile channels, businesses should be aware of the risk of fraud that this holiday season can present.”

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