Ask any successful pharmacy owner or manager about “the key to success,” and you’ll likely hear comments such as: developing personal relationship with patients; having the medications and other products people need on hand; or something about being able to provide information about their medication that helps them understand how and why they should take it. Ask any successful pharmacy owner or manager about why he or she attends trade shows, and you are likely to hear comments such as: developing personal relationship with suppliers; knowing about and gaining access to the latest medications or products; or something about understanding how to deal with the latest trends and issues in pharmacy.

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