2020 Buyers Guide

Micro Merchant Systems is a pharmacy technology company that has been servicing the needs of the Independent Pharmacy Market for nearly 30 years. Thousands of pharmacies throughout the U.S. and Puerto Rico trust Micro Merchant Systems to manage their retail, long-term care (LTC), compounding and specialty pharmacy technology needs.

Newest product or service: PrimeRxSP™ - PrimeRx for Specialty Pharmacy

PrimeDELIVERY™ app for Android and iOS

PrimeRx™ Immunization Registry Reporting via Direct Script Management Partners (SMP) Integration

PrimeRx™ Integration with Amplicare Workflow Automation Platform

Remote Signature Capabilities for PrimeDELIVERY™

Contact Details
6800 Jericho Turnpike, Suite 203E, Syosset, NY 11791
(866) 495-3999
sales@micromerchantsystems.com
www.micromerchantsystems.com

Markets Served

  • Independents and Small Chains
  • National Chains (including supermarkets/mass merchandisers)
  • Mail Order
  • Specialty
  • Hospital Outpatient
  • Assisted Living
  • Long-term Care (closed door and combo)
  • Central-fill

Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Telepharmacy
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Prescriber Validation/Verification
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Pharmacogenetic Test and/or Review
  • Multi-drug Interaction Review
  • Meds to Beds
  • Home Care Services
  • DIR Fee Management
  • Clinical Services Support
  • Medicare Part B Compliance
  • Biometric Authentication

Interfaces (i.e. products or services from other vendors)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
  • POS (Point-of-Sale) System
  • Portable/Mobile POS Terminal
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Telepharmacy
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Prescriber Validation/Verification
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
  • Pharmacogenetic Test and/or Review
  • Multi-drug Interaction Review
  • Meds to Beds
  • DIR Fee Management
  • Clinical Services Support
  • Medicare Part B Compliance
  • Biometric Authentication

Platforms And Data Exchange Standards Supported

Ratio of Customers to Support Staff

10:1​

Product Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Customizable clinical and operational edits/logic
  • Data Analytics/Business Intelligence
  • Patient Web Portal (for profile review)
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Barcode Scanning
  • Telepharmacy
  • Compounding Software
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Pricing
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Prescription Synchronization
  • System Backup and Restore
  • Patient Reminder Tools
  • Web and Mobile Refills
  • Drug-Gene Interaction Alerts
  • DIR Fee Management
  • Home Delivery Management

Point-of-Sale (POS) System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • Inventory pricing based on sales ranking reports
  • Basket analysis and grading
  • EMV-compliant hardware
  • Point-to-point encryption of payment data
  • Customer special order tracking and alerts

Product/Service Features

Will-call Bin Management

Bin management can be turned on or off based on the pharmacy's preference to track prescriptions.
Bin management monitors the orders by aging reports, alerting the pharmacists of prescriptions not picked up by the customer.
Bins are coordinated with the workflow stations.
Internal bins can be created to indicate if the patient needs to be counseled, or if the prescription requires a prior authorization.

Data Analytics/Business Intelligence

Patient Monthly Cross-Tab
Prescriber Monthly Cross-Tab
Drug Dispensed Monthly Cross-Tab
Insurance Monthly Cross-Tab
My Patients Tab

Patient Communications Management

Patent SMS Communication Manager - Send and receive SMS/TXT messages to and from Patients
Automated outbound calls to Patient
Two-Way Patient Messaging (SMS/TXT, call or emails)
Prescription received at the pharmacy,
Prescription ready for pickup,
Medication dosing reminders,
Custom messaging (Birthday Greeting, etc)

Mobile App

  • Pharmacy location specifics
  • Ordering refills
  • Order status
  • Pickup reminders
  • Clinical “push” messaging to patients
  • Allowing patients to access their medication profiles

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

PrimeDMS™ Easy to Use Key Features:
1. Utilizes Windows-compatible scanners that allow you to maintain your documents in PrimeRx™ for secure, convenient and easy access

2. Converts documents into digital images, which are stored electronically and attached to their respective records

3. Eliminates the need to retrieve hard copies of documents for verification

4. Provides an effortless and intuitive method for of scanning prescriptions

5. Prescription image displays on the screen during refilling process – allowing pharmacist a second look at a prescription to prevent dispensing errors

Software for Compounding Pharmacy

Compound Batching
Compound Batch History
Print Logged Formula Sheet
Compound Batch Document Scanning
Compound Batch Inventory

Software for Long-term Care Pharmacy

Paperless Faxing
Cycle Fill
More Long-Term Care Links
Medicine on Time
Electronic Medication Administration Records (eMARS)

Software for Specialty Pharmacy

Custom Workflow
Clinical Assessment Module
Custom Report Writer
Customizable Intake Queue
Prior Authorization Management

Software-based Adherence Support

  • Automation of outbound patient calls
  • Patient text messaging
  • Patient emails
  • Patient access to educational materials
  • Adherence scorecards/reporting
  • Predictive modeling
  • Synchronized refills
  • Support for meds to beds programs

Adherence Systems Support Post-sale

  • Sales support
  • Training
  • CPESN eCare Plan

340B Revenue And Inventory Accounting

Real-time Prescription Data
Meeting 340B rules, regulations and guidelines
Compliant Inventory Management
Audit Tools
Patient Identification System

Pharmacy Inventory Control System

Receive Inventory
Create Purchase Order
Vendor File Maintenance
X12 Price Update 832
X12 810 Inventory Update

Prescription Pricing

Prescription Price Analyzer:
1. Drug pricing transparency

2. Cost comparisons based on geography, competitors and other metrics

3. Cost-effective, convenient drug pricing reference

4. Monthly access to accurate drug prices

Electronic Prior Authorization (ePA) Services

Decreases the need to manually start a PA
Analyzes data and auto starts a PA if one is likely to be required.
Automatically notifies the prescriber of a rejection and resolution option

Prescriber Validation and Verification

Validation of prescriber or supervising prescriber DEA and National Provider Identification (NPI) credentials in real-time
Customize exclusion lists
Determine if a prescriber or supervising prescriber is listed on the Office of the Inspector General’s (OIG) List of Excluded Individuals, is on any state licensing exclusionary lists, or if the individual is retired or deceased
Verification of prescriber’s authority to prescribe drugs for opiate treatment programs
Verification of prescriber’s DEA license to prescribe controlled substances
Consistent validation of physician credentials reduces the risk of being flagged for an audit
Automatic validation saves time since the staff does not need to verify credentials manually

Drug-gene interactions

Data Management Services

Retrieval of prescription image for verification is an important capability during audits.
Converts documents into digital images, which are stored electronically and attached to their respective records.
Eliminates the need to retrieve hard copies of documents for verification.
Delivery slips with prescription records.

Meds to Beds Services

MobilePOS™ Pharmacy Curbside: delivers prescriptions and over-the-counter medications to patients before they leave the hospital.

Tools to Address DIR Fees

Medication Synchronization Program

Clinical Services Supported

  • Health Services (e.g., A1c, lipid panel, bone mineral density, etc.)
  • Diabetes management
  • Blood glucose monitoring
  • Blood pressure monitoring
  • Cholesterol testing
  • Chronic Care Management and Documentation
  • Dose Check by Age Group

Enhanced Pharmacy Services as Defined by CPESN

  • Medication Reconciliation
  • Clinical Medication Synchronization Program
  • Immunizations
  • Comprehensive Medication Review
  • Personal Medication Record
  • In Depth Counseling/Coaching
  • Collection of Vital Signs
  • Home Delivery/Home Visits
  • Durable Medical Equipment
  • Naloxone Dispensing
  • Nutritional Counseling
  • Specialty Medication Compounding

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

PrimeRx™ is a total pharmacy dispensing software that enhances overall pharmacy productivity. The system includes tools to simplify core workflow processes including:

  1. Patient and provider intake
  2. Claims processing
  3. Labeling and dispensing
  4. Inventory management.

Biometric Authentication via

  • Fingerprint Recognition
  • Signature Recognition

Process for Addressing Customer Requested Changes or Features

Our customers trust us to provide the technology pharmacy solutions that meet their unique pharmacy software needs. And our customers know they can rely on our superior customer service to provide immediate assistance when needed.

Trade Shows

American Pharmacists Association (APhA) Annual Meeting
American Society of Consultant Pharmacists (ASCP) Annual
AmerisourceBergen ThoughtSpot
Cardinal Health Retail Business Conference
National Association of Chain Drug Stores (NACDS) Total Store Expo
National Community Pharmacists Association (NCPA) Annual Convention
National Community Pharmacists Association (NCPA) Multiple Locations Conference