2021 Buyers Guide

BestRx offers pharmacy management systems, point of sale, med sync, mobile delivery, document management, medical billing, eCare plans, workflow management, billing automation, immunization management, central reporting, long-term care, shipping integrations, and more.
Newest product or service: Two-way text messaging communication, telehealth, and remote contactless payment request options
Contact Details
1200 Jorie Blvd, Suite 310, Oak Brook, IL, 60523
(630) 893-9210
info@bestrx.com
www.bestrx.com
What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?
BestRx has a variety of options to address the concerns your homebound patients experience. From real-time two-way text messaging to requesting remote payments to telecounseling service, we will keep you in touch with and providing top-quality care for all your customers.
What Do Pharmacies Like Most About Your Product/Service?
Ease of use, cutting edge technology that helps increase their efficiency and manage costs effectively.
How Do Your Systems/Services Improve Patient Safety or Outcomes?
With built-in patient adherence information, medication synchronization capabilities, telehealth services, two-way texting, and remote payment options, we are well-positioned to help you remain in contact with your patients and promote medication adherence at the click of a button.
What Makes Your Systems/Services Different From Your Competitors' Offerings?
BestRx offers cutting-edge, first-to-market technology solutions that are easy-to-use at an affordable cost for every customer. We also offer best-in-class customer service that is responsive to your questions.
Markets Served
- Independents and Small Chains
- Regional Chains
- Mail Order
- Specialty
- Hospital Outpatient
- Assisted Living
- Long-term Care (closed door and combo)
Offering Details: Products and Services
Products (i.e., something that is designed and supported in-house)
- Pharmacy Management System
- Workflow System
- Will-call Bin Management
- POS (Point-of-Sale) System
- E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
- Patient Web Portal (for profile review)
- Mobile Smart Device Apps
- Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
- Mobile Delivery Tracking
- Barcode Scanning
- Telepharmacy
- Long-Term Care Software
- Adherence Tools (software based)
- Preedit Services
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- Off-Site Backup/Recovery
- 340B Revenue and Inventory Accounting
- Pharmacy Inventory Control System
- Purchasing Support System
- Prescription Pricing
- Electronic Prior Authorizations
- Translation for LEP patients
- Electronic medication administration record (eMAR)
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Multi-drug Interaction Review
- DIR Fee Management
- Clinical Services Support
- Biometric Authentication
Interfaces (i.e. products or services from other vendors)
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
- Patient Web Portal (for profile review) Mobile
- Smart Device Apps
- Mobile Delivery Tracking
- Automated Counting
- Robotic Dispensing
- Barcode Scanning
- Telepharmacy
- Long-Term Care Software
- Specialty Pharmacy Software
- Adherence Tools (software based)
- Adherence Packaging
- Preedit Services
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- Pharmacy Inventory Control System
- Purchasing Support System
- Prescription Pricing
- Electronic Prior Authorizations
- Translation for LEP patients
- Prescriber Validation/Verification
- Electronic medication administration record (eMAR)
- Clinical Services Support
Number of State Registries with Which System Can Exchange Immunization Records
50
Describe how your technology supports pharmacists providing COVID-19 vaccinations:
BestRx has developed patient registration forms that meet all state-specific and federal guidelines. Once a patient is registered, there is a workflow queue that allows pharmacies to schedule vaccination appointments, follow-ups, and keep track of which dose of the vaccine the patient is receiving.
Platforms And Data Exchange Standards Supported
- Windows
- SQL
- XML
- iOS
- Android
- EDI with Wholesalers HL7
- Pharmacists e-Care Plan
- DIRECT Secure Messaging
Ratio of Customers to Support Staff
30:1
Pharmacy System and POS Specifics
Pharmacy Management System Base Features
- Workflow
- E-Signature Capture
- DME MAC/Medicaid Billing/Claims Submission
- Medication Therapy Management (MTM) Documentation and Billing
- Documentation and Billing for Immunizations
- Data Analytics/Business Intelligence
- Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
- Barcode Scanning
- Compounding Software
- Long-Term Care Software
- Drug Visuals (Image of product dispensed as part of quality assurance process)
- 340B Revenue and Inventory Accounting
- Prescription Pricing
- Translation for LEP patients
- Electronic medication administration record (eMAR)
- Pharmacy Electronic Health Record (EHR) or Care Documentation Module
- Prescription Synchronization
- System Backup and Restore
- Patient Reminder Tools
- Web and Mobile Refills
- DIR Fee Management
- Home Delivery Management
Point-of-Sale (POS) System Features
- Perpetual inventory
- Price updates
- Multiple-vendor EDI ordering
- Customer loyalty programs
- Pseudoephedrine sales log/reporting
- Moving inventory between locations
- EMV-compliant hardware
- Point-to-point encryption of payment data
Other Product/Service Feature Details
Will-call Bin Management
- Aging reports
- Queue management
- Automated reversals
- Patient pickup reminders
Patient Communications Management
- IVR integrations with multiple vendors
- Text/email alerts for new Rx
- Refill reminders
- Pickup reminders
- Welcome/birthday messages
- Two-way text messaging
Full Document Management
E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.
- Electronic fax integrations
- Paperless sending/receiving
Software for Long-term Care Pharmacy
- Create/print MARs
- Physician Order forms
- Manage multiple facilities
- Cycle filling
- eMAR in-house product and interfaces with third-party providers
- Site-specific delivery management
- Shipping integrations.
Software-based Adherence Support
- Automation of outbound patient calls
- Patient text messaging
- Patient emails
- Patient access to educational materials
- Adherence scorecards/reporting
- Synchronized refills
- Telepharmacy for counseling interactions with patients
Adherence Systems Support Post-sale
- Training
Pharmacy EHR or Care Documentation Module Accommodates
- Care plans
Tools to Address DIR Fees
- DIR Estimator Tool
Enhanced Pharmacy Services as Defined by CPESN
- Medication Reconciliation
- Clinical Medication Synchronization Program
- Immunizations
- Comprehensive Medication Review
- Personal Medication Record
- In Depth Counseling/Coaching
- Home Delivery/Home Visits
- Tobacco Cessation Program
- Durable Medical Equipment
- Nutritional Counseling
- Specialty Medication Compounding
Biometric Authentication via
- Fingerprint Recognition
Trade Shows
Cardinal Health Retail Business Conference
National Community Pharmacists Association (NCPA) Annual Convention
AAP Annual Meeting