2021 Buyers Guide

BestRx offers pharmacy management systems, point of sale, med sync, mobile delivery, document management, medical billing, eCare plans, workflow management, billing automation, immunization management, central reporting, long-term care, shipping integrations, and more.

Newest product or service: Two-way text messaging communication, telehealth, and remote contactless payment request options

What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

BestRx has a variety of options to address the concerns your homebound patients experience. From real-time two-way text messaging to requesting remote payments to telecounseling service, we will keep you in touch with and providing top-quality care for all your customers.

What Do Pharmacies Like Most About Your Product/Service?

Ease of use, cutting edge technology that helps increase their efficiency and manage costs effectively.

How Do Your Systems/Services Improve Patient Safety or Outcomes?

With built-in patient adherence information, medication synchronization capabilities, telehealth services, two-way texting, and remote payment options, we are well-positioned to help you remain in contact with your patients and promote medication adherence at the click of a button.

What Makes Your Systems/Services Different From Your Competitors' Offerings?

BestRx offers cutting-edge, first-to-market technology solutions that are easy-to-use at an affordable cost for every customer. We also offer best-in-class customer service that is responsive to your questions.

Markets Served

• Independents and Small Chains
• Regional Chains
• Mail Order
• Specialty
• Hospital Outpatient
• Assisted Living
• Long-term Care (closed door and combo)

Offering Details: Products and Services

Products (i.e., something that is designed and supported in-house)

• Pharmacy Management System
• Workflow System
• Will-call Bin Management
• POS (Point-of-Sale) System
• E-Signature Capture
• DME MAC/Medicaid Billing/Claims Submission
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review)
• Mobile Smart Device Apps
• Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
• Mobile Delivery Tracking
• Barcode Scanning
• Telepharmacy
• Long-Term Care Software
• Adherence Tools (software based)
• Preedit Services
• Drug Visuals (Image of product dispensed as part of quality assurance process)
• Off-Site Backup/Recovery
• 340B Revenue and Inventory Accounting
• Pharmacy Inventory Control System
• Purchasing Support System
• Prescription Pricing
• Electronic Prior Authorizations
• Translation for LEP patients
• Electronic medication administration record (eMAR)
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Multi-drug Interaction Review
• DIR Fee Management
• Clinical Services Support
• Biometric Authentication

Interfaces (i.e. products or services from other vendors)

• DME MAC/Medicaid Billing/Claims Submission
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review) Mobile
• Smart Device Apps
• Mobile Delivery Tracking
• Automated Counting
• Robotic Dispensing
• Barcode Scanning
• Telepharmacy
• Long-Term Care Software
• Specialty Pharmacy Software
• Adherence Tools (software based)
• Adherence Packaging
• Preedit Services
• Drug Visuals (Image of product dispensed as part of quality assurance process)
• Pharmacy Inventory Control System
• Purchasing Support System
• Prescription Pricing
• Electronic Prior Authorizations
• Translation for LEP patients
• Prescriber Validation/Verification
• Electronic medication administration record (eMAR)
• Clinical Services Support

Number of State Registries with Which System Can Exchange Immunization Records

50

Describe how your technology supports pharmacists providing COVID-19 vaccinations:

BestRx has developed patient registration forms that meet all state-specific and federal guidelines. Once a patient is registered, there is a workflow queue that allows pharmacies to schedule vaccination appointments, follow-ups, and keep track of which dose of the vaccine the patient is receiving.

Platforms And Data Exchange Standards Supported

• Windows
• SQL
• XML
• iOS
• Android
• EDI with Wholesalers HL7
• Pharmacists e-Care Plan
• DIRECT Secure Messaging

Ratio of Customers to Support Staff

30:1

Pharmacy System and POS  Specifics

Pharmacy Management System Base Features

• Workflow
• E-Signature Capture
• DME MAC/Medicaid Billing/Claims Submission
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
• Barcode Scanning
• Compounding Software
• Long-Term Care Software
• Drug Visuals (Image of product dispensed as part of quality assurance process)
• 340B Revenue and Inventory Accounting
• Prescription Pricing
• Translation for LEP patients
• Electronic medication administration record (eMAR)
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Prescription Synchronization
• System Backup and Restore
• Patient Reminder Tools
• Web and Mobile Refills
• DIR Fee Management
• Home Delivery Management

Point-of-Sale (POS) System Features

• Perpetual inventory
• Price updates
• Multiple-vendor EDI ordering
• Customer loyalty programs
• Pseudoephedrine sales log/reporting
• Moving inventory between locations
• EMV-compliant hardware
• Point-to-point encryption of payment data

Other Product/Service Feature Details

Will-call Bin Management

1. Aging reports
2. Queue management
3. Automated reversals
4. Patient pickup reminders

Patient Communications Management

• IVR integrations with multiple vendors
• Text/email alerts for new Rx
• Refill reminders
• Pickup reminders
• Welcome/birthday messages
• Two-way text messaging

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

• Electronic fax integrations
• Paperless sending/receiving

Software for Long-term Care Pharmacy

• Create/print MARs
• Physician Order forms
• Manage multiple facilities
• Cycle filling
• eMAR in-house product and interfaces with third-party providers
• Site-specific delivery management
• Shipping integrations.

Software-based Adherence Support

• Automation of outbound patient calls
• Patient text messaging
• Patient emails
• Patient access to educational materials
• Adherence scorecards/reporting
• Synchronized refills
• Telepharmacy for counseling interactions with patients

Adherence Systems Support Post-sale

• Training

Pharmacy EHR or Care Documentation Module Accommodates

• Care plans

Tools to Address DIR Fees

• DIR Estimator Tool

Enhanced Pharmacy Services as Defined by CPESN

• Medication Reconciliation
• Clinical Medication Synchronization Program
• Immunizations
• Comprehensive Medication Review
• Personal Medication Record
• In Depth Counseling/Coaching
• Home Delivery/Home Visits
• Tobacco Cessation Program
• Durable Medical Equipment
• Nutritional Counseling
  
• Specialty Medication Compounding

Biometric Authentication via

• Fingerprint Recognition

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