2021 Buyers Guide

BestRx Software 2020 ComputerTalk Buyers Guide

BestRx offers pharmacy management systems, point of sale, med sync, mobile delivery, document management, medical billing, eCare plans, workflow management, billing automation, immunization management, central reporting, long-term care, shipping integrations, and more.

Newest product or service: Two-way text messaging communication, telehealth, and remote contactless payment request options

Contact Details
1200 Jorie Blvd, Suite 310, Oak Brook, IL, 60523
(630) 893-9210
info@bestrx.com
www.bestrx.com

What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

BestRx has a variety of options to address the concerns your homebound patients experience. From real-time two-way text messaging to requesting remote payments to telecounseling service, we will keep you in touch with and providing top-quality care for all your customers.

What Do Pharmacies Like Most About Your Product/Service?

Ease of use, cutting edge technology that helps increase their efficiency and manage costs effectively.

How Do Your Systems/Services Improve Patient Safety or Outcomes?

With built-in patient adherence information, medication synchronization capabilities, telehealth services, two-way texting, and remote payment options, we are well-positioned to help you remain in contact with your patients and promote medication adherence at the click of a button.

What Makes Your Systems/Services Different From Your Competitors' Offerings?

BestRx offers cutting-edge, first-to-market technology solutions that are easy-to-use at an affordable cost for every customer. We also offer best-in-class customer service that is responsive to your questions.

Markets Served

  • Independents and Small Chains
  • Regional Chains
  • Mail Order
  • Specialty
  • Hospital Outpatient
  • Assisted Living
  • Long-term Care (closed door and combo)

Offering Details: Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • POS (Point-of-Sale) System
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Telepharmacy
  • Long-Term Care Software
  • Adherence Tools (software based)
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Multi-drug Interaction Review
  • DIR Fee Management
  • Clinical Services Support
  • Biometric Authentication

Interfaces (i.e. products or services from other vendors)

  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review) Mobile
  • Smart Device Apps
  • Mobile Delivery Tracking
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Telepharmacy
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Prescriber Validation/Verification
  • Electronic medication administration record (eMAR)
  • Clinical Services Support

Number of State Registries with Which System Can Exchange Immunization Records

50

Describe how your technology supports pharmacists providing COVID-19 vaccinations:

BestRx has developed patient registration forms that meet all state-specific and federal guidelines. Once a patient is registered, there is a workflow queue that allows pharmacies to schedule vaccination appointments, follow-ups, and keep track of which dose of the vaccine the patient is receiving.

Platforms And Data Exchange Standards Supported

Ratio of Customers to Support Staff

30:1

Pharmacy System and POS  Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Pricing
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Prescription Synchronization
  • System Backup and Restore
  • Patient Reminder Tools
  • Web and Mobile Refills
  • DIR Fee Management
  • Home Delivery Management

Point-of-Sale (POS) System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • EMV-compliant hardware
  • Point-to-point encryption of payment data

Other Product/Service Feature Details

Will-call Bin Management

  1. Aging reports
  2. Queue management
  3. Automated reversals
  4. Patient pickup reminders

Patient Communications Management

  • IVR integrations with multiple vendors
  • Text/email alerts for new Rx
  • Refill reminders
  • Pickup reminders
  • Welcome/birthday messages
  • Two-way text messaging

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

  • Electronic fax integrations
  • Paperless sending/receiving

Software for Long-term Care Pharmacy

  • Create/print MARs
  • Physician Order forms
  • Manage multiple facilities
  • Cycle filling
  • eMAR in-house product and interfaces with third-party providers
  • Site-specific delivery management
  • Shipping integrations.

Software-based Adherence Support

  • Automation of outbound patient calls
  • Patient text messaging
  • Patient emails
  • Patient access to educational materials
  • Adherence scorecards/reporting
  • Synchronized refills
  • Telepharmacy for counseling interactions with patients

Adherence Systems Support Post-sale

  • Training

Pharmacy EHR or Care Documentation Module Accommodates

  • Care plans

Tools to Address DIR Fees

  • DIR Estimator Tool

Enhanced Pharmacy Services as Defined by CPESN

  • Medication Reconciliation
  • Clinical Medication Synchronization Program
  • Immunizations
  • Comprehensive Medication Review
  • Personal Medication Record
  • In Depth Counseling/Coaching
  • Home Delivery/Home Visits
  • Tobacco Cessation Program
  • Durable Medical Equipment
  • Nutritional Counseling
  • Specialty Medication Compounding

Biometric Authentication via

  • Fingerprint Recognition

Trade Shows

AmerisourceBergen ThoughtSpot
Cardinal Health Retail Business Conference
National Community Pharmacists Association (NCPA) Annual Convention
AAP Annual Meeting
PDS SuperConference
Various state pharmacy association shows