2020 Buyers Guide

BestRx Software 2020 ComputerTalk Buyers Guide

BestRx Pharmacy Software offers pharmacy management systems, point of sale, electronic signature capture, mobile delivery, document management, medical billing, pharmacy eCare plans, workflow management, billing automation, immunizations, central reporting, long term care, and inventory management.

Newest product or service: Shipping and mail-order integration with FedEx and UPS. Schedule deliveries, track status, and receive delivery confirmations and signatures completely within the BestRx ecosystem.

Contact Details
1200 Jorie Blvd, Suite 310, Oak Brook, IL, ​60523
​(877) 777-5758
info@bestrx.com
www.bestrx.com

Markets Served

  • Independents and Small Chains
  • Mail Order
  • Specialty
  • Hospital Outpatient
  • Long-term Care (closed door and combo)

Products and Services

Products (i.e., something that is designed and supported in-house)

  • Pharmacy Management System
  • Workflow System
  • Will-call Bin Management
  • POS (Point-of-Sale) System
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Mobile Delivery Tracking
  • Barcode Scanning
  • Telepharmacy
  • Long-Term Care Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Off-Site Backup/Recovery
  • 340B Revenue and Inventory Accounting
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Multi-drug Interaction Review
  • DIR Fee Management
  • Clinical Services Support
  • Biometric Authentication

Interfaces (i.e. products or services from other vendors)

  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
  • Patient Web Portal (for profile review)
  • Mobile Smart Device Apps
  • Mobile Delivery Tracking
  • Automated Counting
  • Robotic Dispensing
  • Barcode Scanning
  • Telepharmacy
  • Long-Term Care Software
  • Specialty Pharmacy Software
  • Adherence Tools (software based)
  • Adherence Packaging
  • Preedit Services
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • Pharmacy Inventory Control System
  • Purchasing Support System
  • Prescription Pricing
  • Electronic Prior Authorizations
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • DIR Fee Management
  • Clinical Services Support

Number of State Registries with Which System Can Exchange Immunization Records

50

Platforms And Data Exchange Standards Supported

Ratio of Customer Support Staff to Customers

35:1

Product Specifics

Pharmacy Management System Base Features

  • Workflow
  • E-Signature Capture
  • DME MAC/Medicaid Billing/Claims Submission
  • Medication Therapy Management (MTM) Documentation and Billing
  • Documentation and Billing for Immunizations
  • Data Analytics/Business Intelligence
  • Full Document Management (e.g., paperless send/receive, auto-routing, central storage/retrieval, etc.)
  • Barcode Scanning
  • Compounding Software
  • Long-Term Care Software
  • Drug Visuals (Image of product dispensed as part of quality assurance process)
  • 340B Revenue and Inventory Accounting
  • Prescription Pricing
  • Translation for LEP patients
  • Electronic medication administration record (eMAR)
  • Pharmacy Electronic Health Record (EHR) or Care Documentation Module
  • Prescription Synchronization
  • System Backup and Restore
  • Patient Reminder Tools
  • Web and Mobile Refills
  • DIR Fee Management
  • Home Delivery Management

Point-of-Sale (POS) System Features

  • Perpetual inventory
  • Price updates
  • Multiple-vendor EDI ordering
  • Customer loyalty programs
  • Pseudoephedrine sales log/reporting
  • Moving inventory between locations
  • EMV-compliant hardware
  • Point-to-point encryption of payment data

Product/Service Features

Will-call Bin Management

Aging reports
Queue management
Automated reversals
Patient pick-up reminders

Patient Communications Management

IVR integrations with multiple vendors
Text/email alerts for new rx
Refill reminders
Pick-up reminders
Ready notification
Welcome/birthday messages

Full Document Management

E.g., paperless send/receive, auto-routing, central storage/retrieval, etc.

Create compound formularies
Billing for compounds
Inventory control

Software for Long-term Care Pharmacy

Create/print MARs​
Physician order forms​
Manage multiple facilities​
Cycle filling​
eMAR in-house product and interfaces with third-party providers.

Software-based Adherence Support

Automation of outbound patient calls
Patient text messaging
Patient emails
Patient access to educational materials
Adherence scorecards/reporting
Synchronized refills
Telepharmacy for counseling interactions with patients

Adherence Systems Support Post-sale

Training

Pharmacy EHR or Care Documentation Module Accommodates

Care plans

Tools to Address DIR Fees

DIR estimator tool

Enhanced Pharmacy Services as Defined by CPESN

Medication Reconciliation
Clinical Medication Synchronization Program
Immunizations
Comprehensive Medication Review
Personal Medication Record
In Depth Counseling/Coaching
Home Delivery/Home Visits
Nutritional Counseling
Specialty Medication Compounding

Biometric Authentication via

Fingerprint Recognition

Specific Technology Systems and Services Interfaces

Pharmacy, POS, And Other Systems

AIS
Arete Pharmacy Network
Asembia (formerly Armada Health)
Ateb
Avery/Weigh-Tronix (Eyecon)
Change Healthcare
CoverMyMeds
Creative Pharmacist
Datarithm
Digital Pharmacist
FDS, Inc dba Freedom Data Services
iMedicare
Kirby Lester
Mevesi
Net-Rx
OmniSYS
Parata Systems
PharmaSmart
PrescribeWellness
RelayHealth
RxTran
ScriptPro
Surescripts
Symbol
Tabula Rasa HealthCare
TCGRx
TeleManager Technologies
TelePharm
Updox
Vow Data
VUCA Health
Wolters Kluwer Health

Wholesalers, Payment Processors, PSAOs, Consulting, MTM, and Other Services

AmerisourceBergen
Arete Pharmacy Network
Burlington Drug Company
Cardinal Health
Elevate Provider Network
Harvard Drug Group
HD Smith
Independent Pharmacy Cooperative
Kinray
Mirixa
Morris and Dickson
North Carolina Mutual Wholesale Drug Company
OutcomesMTM
Pharmacy First
Rochester Drug Co-op
Smith Drug
Value Drug Company
VFI Statement Processing

Adherence Packaging

DISPILL
DosePlanner
Manchac DOSIS
Omnicell
Parata Systems
TCGRx

Trade Shows

AmerisourceBergen ThoughtSpot
Cardinal Health Retail Business Conference
National Community Pharmacists Association (NCPA) Annual Convention
PDS Super-Conference
Various state pharmacy association shows