What Are the Top Challenges Your Technology Will Help Pharmacists With in 2021?

Tabula Rasa HealthCare’s (TRHC) technology-driven solutions continue to help pharmacists deliver enhanced clinical services, especially during the COVID-19 pandemic. Through COVID-19 vaccine reporting and documentation solutions, TRHC's PrescribeWellness solution is supporting frontline pharmacists to deliver vaccines throughout the community.

What Do Pharmacies Like Most About Your Product/Service?

Our valued clients trust Tabula Rasa HealthCare (TRHC) to provide robust technology services to support the delivery of enhanced clinical services. Additionally, TRHC's proprietary medication safety solutions have presented pharmacists with unprecedented levels of patient engagement and clinical decision support.

How Do Your Systems/Services Improve Patient Safety or Outcomes?

MedWise™ is a unique software platform offered by Tabula Rasa HealthCare (TRHC) that identifies simultaneous, accumulative, multi-drug interactions to help clinicians improve medication safety, efficacy, and adherence. The technology helps providers optimizes medication regimens by calculating patients’ MedWise Risk Scores™ at the point of prescribing. MedWise improves pharmacist workflow by highlighting only scores requiring attention. Risks identified are actionable to improve outcomes and documented to improve medical costs savings.

What Makes Your Systems/Services Different From Your Competitors' Offerings?

Utilizing its proprietary medication decision science technology, MedWise™, Tabula Rasa HealthCare (TRHC) improves patient outcomes, reduces hospitalizations, and lowers healthcare costs. Additionally, TRHC provides an extensive clinical telepharmacy network across the U.S.

Markets Served

• Independents and Small Chains
• Regional Chains
• National Chains (including supermarkets/mass merchandisers)
• Specialty
• Hospital Outpatient
• Assisted Living
• Long-term Care (closed door and combo)
• Correctional
• Government

Offering Details: Products and Services

Products (i.e., something that is designed and supported in-house)

• Will-call Bin Management
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review)
• Mobile Smart Device Apps
• Telepharmacy
• Adherence Tools (software based)
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Data Management (e.g., conversion, archiving, decommissioning, analysis,
• etc.) Multi-drug Interaction Review
• DIR Fee Management
• Clinical Services Support

Interfaces (i.e. products or services from other vendors)

• Pharmacy Management System
• Workflow System
• Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review)
• Mobile Smart Device Apps
• Telepharmacy
• Adherence Tools (software based)
• Adherence Packaging
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
• Multi-drug Interaction Review
• DIR Fee Management
• Clinical Services Support

Describe how your technology supports pharmacists providing COVID-19 vaccinations:

Through TRHC’s PrescribeWellness patient-relationship management solution, community pharmacies can achieve pharmacy preparedness, compliance, and patient reach during the critical, nationwide rollout of the COVID-19 vaccine. Innovative services such as contact-free vaccination management — a virtual, patient-friendly vaccination intake and scheduling tool — enable community pharmacies to effectively and safely engage their patients for the administration of the COVID-19 vaccine and beyond.

Platforms And Data Exchange Standards Supported

• Windows
• Linux
• Software-as-a-Service (SaaS)
• SQL
• XML
• Mac OS
• iOS
• Android
• HL7
  
• Pharmacists e-Care Plan

Other Product/Service Feature Details

Will-call Bin Management

• On-demand communications
• Multi-language communications
• Voice/text notifications

Data Analytics/Business Intelligence

• Network performance
• Opportunity analysis
• DIR mitigation & planning
• Market share
• Predictive adherence obstacles

Patient Communications Management

• Outbound Automated Communication by Voice, Text, Email
• Interactive 2-Way Text using the Pharmacy Phone Number
• IVR
• Customized On-Demand Communications with targeted patient groups
• Med-Time Reminders & Care Campaigns

Mobile App

• Pharmacy location specifics Ordering refills
• Order status
• Pickup reminders
• Clinical “push” messaging to patients
• General marketing “push” messaging
• Allowing patients to access their medication profiles
• Allowing patients to access medication education materials

Software-based Adherence Support

• Automation of outbound patient calls Patient text messaging
• Patient emails
• Patient access to educational materials
• Adherence scorecards/reporting Predictive modeling
• Synchronized refills
• Telepharmacy for counseling interactions with patients

Adherence Systems Support Post-sale

• Marketing
• Sales support
• Training

Pharmacy EHR or Care Documentation Module Accommodates

• Lab results
• Diagnoses
• Clinical notes
• Care plans
• Medication lists from discharge
• Continuity of care documentation

Pharmacogenetic Testing and Review Services

• Pharmacogenetic Testing/Review Services
• Extensive gene processing (>21K PGx genes)

Multi-drug Interaction Review Services

• Presents a MedWise Risk Score to help identify and reduce risk
• Proprietary Medication Risk Mitigation Matrix delivers point-of prescribing support
• Medication decision support sandbox to modify patients’ medication therapies in simulation and understand the change in medication risk using the pre-and post-MedWise Risk Score
• Pharmacogenetic Testing/Review Services
• Extensive gene processing (>21K PGx genes)
• Use of MedWise's decision support tools: MedWise
• Risk Score, Medication Risk Mitigation Matrix, Bullseye, and Wind Rose

Tools to Address DIR Fees

• Proactive Identification of Patient Opportunities
• Medication Synchronization
• Targeted work plans
• Predictive Refill Reminders
• Educational Motivational communication

Clinical Services Supported

• Health Services (e.g., A1c, lipid panel, bone mineral density, etc.)
• Diabetes management
• Blood glucose monitoring
• Blood pressure monitoring
• Cholesterol testing
• Chronic Care Management and Documentation

Enhanced Pharmacy Services as Defined by CPESN

• Medication Reconciliation
• Clinical Medication Synchronization Program
• Immunizations
• Comprehensive Medication Review
• Personal Medication Record
• In Depth Counseling/Coaching
• Collection of Vital Signs
• Home Delivery/Home Visits
• Tobacco Cessation Program
• Point of Care Testing
• Naloxone Dispensing
• Nutritional Counseling

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

As narrow pharmacy networks take hold in the U.S., total costs of care, and the impact of pharmacy services, will be considered for narrow network inclusion. Tabula Rasa HealthCare (TRHC) offers over 24 hours of accredited, on-line education in the area of personalized medication management to support the optimization of medication regimens in addition to our technology offering.

Trade Shows

• American Pharmacists Association (APhA) Annual Meeting
• AmerisourceBergen ThoughtSpot
• Cardinal Health Retail Business Conference
• McKesson ideaShare
• National Association of Chain Drug Stores (NACDS) Total Store Expo
• National Association of Chain Drug Stores (NACDS) Regional Chain Conference
• National Community Pharmacists Association (NCPA) Annual Convention
• National Community Pharmacists Association (NCPA) Multiple Locations Conference