Markets Served

• Independents and Small Chains
• Regional Chains
• National Chains (including supermarkets/mass merchandisers)
• Specialty
• Hospital Outpatient
• Assisted Living
• Long-term Care (closed door and combo)
• Correctional
• Government

Products and Services

Products (i.e., something that is designed and supported in-house)

• Will-call Bin Management
• Medication Therapy Management (MTM) Documentation and Billing
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review)
• Mobile Smart Device Apps
• Telepharmacy
• Adherence Tools (software based)
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
• Multi-drug Interaction Review
• DIR Fee Management
• Clinical Services Support

Interfaces (i.e. products or services from other vendors)

• Pharmacy Management System
• Workflow System
• Chain Host (e.g. centralized patient, drug, and other databases, as well as other centralized management tools)
• Medication Therapy Management (MTM) Documentation and Billing
• Documentation and Billing for Immunizations
• Data Analytics/Business Intelligence
• Patient Communications Management (e.g. IVR, text, email or other outbound and inbound communications tools)
• Patient Web Portal (for profile review)
• Mobile Smart Device Apps
• Telepharmacy
• Adherence Tools (software based)
• Adherence Packaging
• Pharmacy Electronic Health Record (EHR) or Care Documentation Module
• Data Management (e.g., conversion, archiving, decommissioning, analysis, etc.)
• Multi-drug Interaction Review
• DIR Fee Management
• Clinical Services Support

Product/Service Features

Will-call Bin Management

Data Analytics/Business Intelligence

Patient Communications Management

Mobile App

• Pharmacy location specifics
• Ordering refills
• Order status
• Pickup reminders
• Clinical “push” messaging to patients
• General marketing “push” messaging
• Allowing patients to access their medication profiles
• Allowing patients to access medication education materials

Software-based Adherence Support

• Automation of outbound patient calls
• Patient text messaging
• Patient emails
• Patient access to educational materials
• Adherence scorecards/reporting
• Predictive modeling
• Synchronized refills
• Telepharmacy for counseling interactions with patients

Software-based Adherence Support

• Marketing
• Sales support
• Training

Pharmacy EHR or Care Documentation Module Accommodates

• Lab results
• Diagnoses
• Clinical notes
• Care plans
• Medication lists from discharge
• Continuity of care documentation

Pharmacogenetic Testing and Review Services

Extensive gene processing (>21K PGx genes)
Use of MedWise's decision support tools: MedWise Risk Score, Medication Risk Mitigation Matrix, Bullseye, and Wind Rose

Multi-drug Interaction Review Services

Tools to Address DIR Fees

Proactive identification of patient opportunities
Medication synchronization
Targeted work plans
Predictive refill reminders
Educational motivational communication

Clinical Services Supported

• Health Services (e.g., A1c, lipid panel, bone mineral density, etc.)
• Diabetes management
• Blood glucose monitoring
• Blood pressure monitoring
• Cholesterol testing
• Chronic Care Management and Documentation

Enhanced Pharmacy Services as Defined by CPESN

• Medication Reconciliation
• Clinical Medication Synchronization Program
• Immunizations
• Comprehensive Medication Review
• Personal Medication Record
• In Depth Counseling/Coaching
• Collection of Vital Signs
• Home Delivery/Home Visits
• Tobacco Cessation Program
• Point of Care Testing
• Naloxone Dispensing
• Nutritional Counseling

Professional Services to Help Pharmacies Optimize Prescription Fulfillment Process

As narrow pharmacy networks take hold in the U.S., total costs of care, and the impact of pharmacy services, will be considered for narrow network inclusion. We offer over 24 hours of accredited, on-line education in the area of personalized medication management to support the optimization of medication regimens in addition to our technology offering.

Specific Technology Systems and Services Interfaces

Pharmacy, POS, And Other Systems

Wholesalers, Payment Processors, PSAOs, Consulting, MTM, and Other Services

Trade Shows