Business Management

The Business of Running a Pharmacy

Learn about the skills and tools that can lead to greater success in pharmacy business management. For example, discover the latest inventory and purchasing support platforms, point-of-sale systems for front-end and prescription sales.

More On The Front-end Focus

More from the January,February 2016 cover story, Front-End Focus: Paths To Retail Success, including Throwing a Twitter Party, Retail Is a People Business, Getting Good Advice, and why Loyalty Is Next on The Agenda.

Helping Pharmacies Think Like a Retailer

From a POS (Point of Sale) data program that gives powerful insights to help grow a pharmacy business, to data-driven support for maximizing sales of over-the-counter, health and beauty products, to a monthly video series that educates customers how to think like a retailer, we are empowering and positioning pharmacists to ensure their customers have everything they need to live the healthiest life possible.

Concierge POS Delivery

Frank Bieda, R.Ph., manager of Community Surgery Center Pharmacy in Munster, Ind., developed a pilot bedside medication delivery service into a full-time program by deploying mobile POS in a process that is effective for the pharmacy and easy for the patient.

Mastering the DSCSA: Embracing the Law to Protect Patient Health

DSCSA, also known as track & trace, poses compliance challenges for pharmacies. You now must think through the different approaches to compliance, and figure out how you can approach DSCSA as an opportunity to embrace the future of the supply chain while also preserving the age-old patient-centric priorities of the pharmacy.

Front-End Focus: Paths to Retail Success

Becoming a good retailer helps you make better, data-driven decisions for your pharmacy and learn more about who your customers are and what they want. Four pharmacies show how you can successfully navigate the path to putting your focus on the front-end by defining your goals and putting the pieces in place.

The Opportunity in Specialty Pharmacy: Entrepreneurs Grow a Business

Pharmacy is a resilient profession, where opportunities exist in areas that allow forward-thinking owners to use their talents and energy to develop new revenue streams. In the case of specialty pharmacy, the requirements aren’t easy, but the technology is there for pharmacists to showcase their place in the market.

A Focus on Logistics Yields Results

Following the 2015 Cardinal Retail Business Conference, ComputerTalk's Will Lockwood caught up with Marc Mullen, vice president and general manager of Cardinal Health's OptiFreight® Logistics, to find out more about what community pharmacies can do to improve their operations through increased attention to logistics.

Do Something Well, and Thrive

Profiles of pharmacy owners, managers, and industry observers that show how family-owned community pharmacies are not just surviving, but thriving. Find out what these success stories can tell you about building a pharmacy operation that excels at serving the community, provides a top-notch work environment for employees, and rewards ownership.

Technology Financing: Considering the Options

Why two pharmacies decided to finance tabletop counters, how financing can help you maintain your cashflow while also getting the technology you need now, and some key areas of the process that you will want to give your full attention.

Business Intelligence and Point-of-Sale Systems

If you are running a pharmacy point-of-sale (POS) system, you are most likely collecting data that can be of great value to increasing store performance by helping you make educated decisions. Epicor Senior Product Manager Keith Lam talks with ComputerTalk’s Will Lockwood about the newest features and trends to look for in POS business intelligence.