Cover Story


Point-of-Sale Systems: The Impact on Customer Loyalty

Rewards programs are a great way to build a loyal base of customers. Find out how you can implement a sophisticated customer loyalty program that rewards your pharmacy's customers and builds loyalty, simply by using tools that are already available in many point-of-sale systems.MORE >

2014 Retail Buyers Guide

The source for technology to add to your pharmacy. The 2014 Retail Buyers Guide includes profiles on the latest pharmacy management systems, workflow-specific systems, point-of-sale systems, dispensing automation, systems for LTC, and more. Plus, quick reference tables showing markets served, interfaces offered, and products and services offered. MORE >

2013 Hospital Buyer's Guide

Check out our online listings for hospital pharmacists and IT directors that showcase the products and services from that will increase efficiency and safety in the health-system pharmacy. Learn what 17 companies  offer in workflow, robotics and automation, data conversion, IVR, POS, and more. MORE >

Features

Investing in Robotics: Making the Case

With the right approach, robotics can turn out to be an investment that’s going to bring a lot of value and make for a happy business owner, happy employees, and happy customers.

Publisher's Window

The Value of Technology
In 2009 the American Society for Automation in Pharmacy (ASAP) published an analysis of the investment pharmacies make in technology and the impact this has on the patient.

Departments

Catalyst Corner | ONC and HITECH Anniversaries

ONC is at the forefront of the administration’s health IT efforts and is a resource for the entire health system in supporting the adoption of health information technology and the promotion of HIEs.

EXCLUSIVE WEB CONTENT & INDUSTRY WATCH

Exclusive Web Content | Real-Time Insights: Putting Business Intelligence to Work
In this interview with SoftWriters' Tim Tannert, find out about the insights pharmacies can gain into their operations by moving beyond simple reporting and into the real-time analysis a true business intelligence platform offers.

Exclusive Web Content | voiceTech at 20

After 20 years of installing IVR system in pharmacies, voiceTech company co-founder and President Tim Garofalo explains how the company grew out of a phone conversation with his mother. From its beginnings handling inbound calls with an IVR system and five employees, the Sarasota, Fla., now has over 30 employees, and pharmacy clients in the United States and Canada.

Featured Pharmacist | Scott Graham, R.Ph.

Director of Pharmacy Operations at Lovelace Health Systems


 




Health Market Science