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Patient Relationship Management and the Future of Pharmacy

When software and technology close the loop on pharmacy data, providing better business intelligence within the pharmacy system, pharmacists have an easier time with their patients. In this interview with ComputerTalk’s Maggie Lockwood, Speed Script’s CEO Chuck Welch explains how patient relationship management (PRM) is the future of pharmacy.

Accuracy Was Number One When Choosing A New Robot

In early 2020, Strickland began researching for a replacement pharmacy robotic dispenser. He found the newest Kirby Lester model, the KL-SR secure robot, and he found the prescription dispensing accuracy his pharmacy needed.

Independent, But Not Alone: Finding the “Unity” in Community

Community pharmacy has the potential to be the strongest, most influential group in healthcare, but it is no stranger to adversity. Between the retailers who are rumored to try their hand at pharmacy and the PBMs (pharmacy benefit managers) that are wreaking havoc on profits with clawbacks and DIR (direct and indirect remuneration) fees, independent owners have their work cut out for them. Now, more than ever, pharmacists need to be united in their efforts to stay ahead.

When the Simplest Technology Is the Right Technology

The humble pill counter is the foot soldier of the community pharmacy. It’s come a long way since the first models of the 1970s — today’s counters are offered as either noncomputerized (in conjunction with scan-verifying first with your pharmacy management system), or a combination scan verification plus counting. Both levels eliminate tedious hand-counting, mistakes, and concerns about narcotics discrepancies. Tens of thousands of pharmacies have embraced the “KISS Principle” (keep it simple and straightforward) with their trusty tablet counter, especially when their computer system is handling the verification. Here are just a few examples.

Checklist: Blister Pack Automation for Growth

Blister cards automation can give you competitive advantages. Synergy Medical provided the following checklist when a pharmacy is considering this type of automation and dispensing system.

High-Volume Dispensing: One Step at a Time

TCGRx EVP of Sales and Marketing Matt Noffsinger talks about what you should really be thinking about when you hear the term “high-volume dispensing” these days. You’ll be surprised that it’s not necessarily a huge central-fill or mail-order operation. Find out how you can bring the efficiencies that drive traditional high-volume settings right down to any dispensing volume and apply them piece by piece to meet a pharmacy’s needs and growth strategy.

High-Volume Solutions: Questions To Ask and Success Stories

TCGRx EVP of Sales and Marketing Matt Noffsinger talks about what you should really be thinking about when you hear the term “high-volume dispensing” these days. And here he offers two questions to ask yourself before you talk to at tech vendor and two examples of pharmacies making the most of a step-wise approach to high-volume pharmacy.
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