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Outcomes VP of Pharmacy Larry Stephenson on...

Six Things to Know about Outcomes and Health-System Pharmacy

What challenges will Outcomes technology help pharmacy owners with most?

Patient access is critical in the health system space. Our technology addresses specific challenges that not only drive adherence but help the system capture more prescriptions with lasting patient services. The health system requires pharmacy to integrate with finance, discharge meds and to provide the highest levels of care.

• Robust reporting is also key as successful health systems are constantly needing data and trends to drive patient satisfaction and to lower readmissions.
• Pharmacy profitability is key for many hospital and health center revenue models, so diversifying revenue beyond dispensing is critical.

Through our comprehensive clinical care model, outcomes provides exclusive clinical opportunities, offering pharmacies additional avenues to generate revenue while providing the trusted services of the pharmacy clinical team.

What do pharmacy owners like most about Outcomes’ products and services?

Users appreciate our comprehensive suite of solutions. Contracting with a single vendor for everything from pharmacy software, POS, IVR, patient mobile apps, patient engagement solutions and specialty services.

Through a single vendor a client can also expand their patient service footprint with telepharmacy and integrated pill counting. Our suite includes clinical revenue opportunities, patient engagement, reconciliation, and even a Medicare plan finder tool.

Users particularly value features like automated immunization reporting and collaborative practice agreements with physicians. A single vendor means the best value in bundled services, an enhanced support experience and an easier procurement process. Outcomes is a one-stop solution for the diverse needs of modern pharmacies.

How does Outcomes improve patient safety and health outcomes?

Our products enhance patient safety by providing pharmacies with a comprehensive view of their patients. Integrated workflow management can be configured for any volume pharmacy and reinforce the safety vision of the pharmacy director while improving speed and efficiency.

The ability to deliver discharge medications for bedside signature helps ensure patient access to therapy.

Convenient shipping options also help reduce patient travel for the many patients that struggle with transportation or distance to the center.

Through the Outcomes suite of solutions, pharmacies gain insights into patient adherence, vaccinations, and medication therapy management. With patient engagement tools, we empower pharmacies to proactively reach out to patients, ensuring ongoing adherence and fostering a holistic approach to patient safety.

What makes Outcomes different?

What sets our system apart from competitors is our end-to-end pharmacy solution coupled with exclusive clinical opportunities.

While others may offer solutions, our comprehensive approach ensures seamless integration across the pharmacy spectrum.

The inclusion of exclusive clinical opportunities distinguishes us, providing pharmacies with unique avenues for growth and success not found in standard offerings.

What is of greatest importance in the health-system pharmacy market?

In the health system pharmacy market, pharmacies need tools that help drive population health while capturing in-system 340B prescriptions.

Another paramount topic revolves around diversifying revenue beyond dispensing, which means implementing tools to streamline clinical and workflow processes.

The ability to generate revenue diversely ensures sustainability, while efficient workflow automation is crucial for optimizing operational efficiency and providing quality patient care.

These dual priorities address the core challenges in the health system pharmacy market, making them of utmost importance.

Find Outcomes at these trade shows in 2024

• American Pharmacists Association (APhA) Annual Meeting
• AmerisourceBergen ThoughtSpot
• Cardinal Retail Business Conference
• McKesson ideaShare