Pharmacy Voices

Front-End Focus Loyalty Program Next on Agenda Mike LaCombe, Majoria Drugs "Next on our agenda for our ECRS POS is a loyalty program. ECRS Loyalty Bot does all kinds of data analysis. We’re going to be able to push emails and Facebook...

Front-End Focus Retail Is a People Business DJ Larson, Lehan Drugs "Some of the biggest success we've seen has come from: Having the right people in place, and almost over staffing some of your floors so that when somebody comes in to look...

Getting SMART About Pharmacy Retail I had an interesting exchange about our current cover story, Front-End Focus: Paths To Retail Success, with Hamacher Resources' Dave Wendland over on LinkedIn. Dave reached out to let us know he enjoyed the article, and...

Front-End Focus Getting Good Advice Zach Schultz, CarePro Pharmacies "We use of the Good Neighbor Pharmacy business coaching program for help with analytics. We have a great business coach, Paul Satterfield, who has really helped us with the our analytics. We meet...

Front-End Focus Marketing Idea: Throwing a Twitter Party DJ Larson, Lehan Drugs "We’ve held Twitter parties for new moms, where they could ask any question. We have our staff members answer the questions. The first time we did it, we had 700,000...

The January/February 2016 ComputerTalk for the Pharmacist cover story highlights how four different pharmacies are being better retailers, understanding their customers better, and improving front-end revenues and margins. Have you wondered about...

A nice video from Independent Pharmacy Leaders highlighting Amina Abubakar, a pharmacist who, after working for two pharmacies where patient interaction was lacking or nonexistent, decided to open her own pharmacy. Now, she owns and operates Rx Clinic Pharmacy in...

Well, it's time to move on from the holiday season, and in retail that means swapping out one set of inventory for another. Retail Management Solutions' Karen Deckard talks about how to be most effective in making room in...

Year in Review: The Most Popular Content Items from ComputerTalk Magazine and computertalk.com The top five stories from 2015. 1. The Future of Credit-Card Security Credit-card data breaches have been an ongoing feature of the news cycle, with a number of high-profile cases calling into...